New 
Houseperson Supervisor (Full-Time)
 Omni Hotels & Resorts | |
17-23.8
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 United States, Texas, Frisco | |
| 11 Cowboys Way (Show on map) | |
 Oct 09, 2026 | |
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Omni Frisco Hotel at the Star
The Omni Frisco Hotel at The Star is more than just the official hotel of the Dallas Cowboys, it's the social hub for great food, fun and nightlife. This 16-story hotel features 300 beautifully appointed guest rooms and suites and a range of meeting spaces to accommodate any sized gathering. From grand and junior ballrooms to intimate spaces and an elevated pool deck, Omni Frisco Hotel's 24,000 square feet of meeting space provide endless opportunities for events. This multi-use campus in partnership with the Dallas Cowboys, the city of Frisco and Frisco Independent School District features restaurants, retail space, entertainment venues and more. Omni Frisco Hotel is connected to The Ford Center, a 12,000-seat, domed, multi-purpose event center. The entire campus is anchored by the Dallas Cowboys World Headquarters, which houses office space and the practice facility for the Dallas Cowboys and the Dallas Cowboys Cheerleaders. Located 20 minutes north of downtown Dallas and 25 minutes from both DFW International and Love Field Airport, the Omni Frisco Hotel features a bevy of amenities including Neighborhood Services, a restaurant featuring honest food and drink in the American tradition. Discover our luxury boutique, Charlotte Jones Collection featuring local designers, a chic coffee and wine bar in the lobby and an elevated pool bar and grill, The Edge, overlooking the 91-acre entertainment district dubbed The Star. The upscale Omni Frisco Hotel embodies true Texas charm and sophistication. Staying true to Omni's local color, this luxury hotel captures the energy and future of this vibrant North Texas city. Overview: Ensure proper set up of meeting and Banquet facilities and assist with the overall supervision of banquet set up. Responsibilities: * Inspects each function room prior to the event to ensure that both the client's needs are fulfilled, and the hotel standards are met. * Responsible for initiating and maintaining contact with each meeting planner (in-house) to ensure that all last-minute requests and changes are provided. * Meets with banquet house person on a daily basis to ensure that uniform codes and personal hygiene requirements are met in accordance with department standards. * Reviews daily worksheet and assigns specific duties to each banquet Houseperson. * Review daily Synergy report. * Inspects each function room prior to, and during breaks to ensure that all requirements reflected on the daily worksheets are met. * Walls, baseboards, and light fixtures cleaned. * Room to be vacuumed thoroughly. * Drapes to be hung properly. * Lighting and temperature control to client's request. * Maintain cleanliness of Banquet meeting space and equipment. * Tablecloths and skirting to be cleaned and pressed. * Uniformity among all set-ups in accordance. * Ensures that cleanliness and order of all storage areas is maintained. * Organizing and maintaining the back of the house areas to ensure a productive, safe and energy conserving work environment. * In coordination with the Banquet Setup Manager initiates appropriate disciplinary action for housemen who have committed infractions of the Rules of Conduct as stated in the Omni Hotels Associate Handbook. * Ensures that all unused rooms are set to department's standards. * Executes Associate MOS reports monthly. Provides daily, weekly, and monthly performance feedback to the Associates and reports to the Banquet Setup Manager. * Recycles whenever possible. * Complies with hotel standards, policies, and rules. * Other duties as assigned. Qualifications: * A minimum of 1-year banquet set-up experience is required. * Previous supervisor/leadership experience is strongly preferred. * Must be familiar with various room sets, with ability to execute BEO specifications. * Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers, both in person and by radio. * Ability to work cohesively with co-workers both within and outside of your department. * Able to work with management on special projects. * Able to set priorities for the banquet set-up team and provide feedback to others that enhances performance. * Candidate must have proven leadership skills and must be able to direct, develop and motivate staff. * Ability to teach employees importance of, and how to greet guests and courteously solve requests. * Ability to think clearly, quickly and make concise decisions. * Ability to prioritize, organize and follow up in a fast-paced environment. * Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. * Must be able to execute assigned room sets after period of training. * Must be able to work flexible shifts including nights, weekends, and holidays. * Move, bend, lift, carry, push, pull, and place objects weighing up to 100 pounds without assistance. * Stand, walk or sit for an extended period or for an entire work shift. * Requires repetitive motion, using arms, and hands for an extended period or for an entire shift. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com. | |