New

Academic Credential Evaluator

University of North Carolina Charlotte

$35,608 - $44,150

United States, North Carolina, Charlotte

Oct 12, 2026

Academic Credential Evaluator

Position Information

General Information

Vacancy Open to	All Candidates
Employment Type	Permanent - Full-time
If time-limited, note appointment end date
Hours per week	40
Months per year	12
Position Number	000938
NC Salary Grade Equivalency	NC09
Classification Title	Admin Support Specialist
Working Title	Academic Credential Evaluator
Salary Range	$35,608 - $44,150
Anticipate Hiring Range	$35,608 - $44,150
FLSA Status	Non Exempt
Division	Academic Affairs
Department	Enrollment Management (Adm)
Work Unit	Undergraduate Admissions
Work Schedule	Monday - Friday, 8:00 a.m.- 5:00 p.m. Nights and weekends required occasionally. This position may be eligible for a telework schedule once onboarding into the position is complete and with supervisor approval.
Primary Purpose of Position	Focused on accuracy and standardization, the Academic Credential Evaluator provides comprehensive academic reviews to ensure a consistent admission process. This position specializes in the rigorous assessment of transcripts, GPA calculation, and the holistic scoring of essays and letters of recommendation. While primarily data-driven, the Evaluator remains responsible for the integrity of the applicant file, managing errors, waiving requirements where appropriate, and serving as a primary point of contact for explaining admissions policies to stakeholders.
Minimum Education/Experience	Required Minimum Qualifications: Graduation from high school and one year of related office experience; or an equivalent combination of education and experience. Note: Some state job postings state you can qualify by an 'equivalent combination of education and experience.' If that language appears above, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.
Essential Job Duties	Comprehensive Academic Evaluation: Perform high-volume, precise calculations of "Recalculated GPAs" using university-specific weighting scales and convert diverse grading systems (international, 100-point, etc.) into standardized internal metrics. Admissions Decision Authority: Recommend final admission decisions for a designated territory or population (7,000 - 10,000 applicants annually) based on a rigorous analysis of transcripts, test scores, and Minimum Course Requirements (MCR). Holistic Review & Scoring: Conduct standardized, rubric-based reviews of supplemental materials, including essays, resumes, and letters of recommendation, to assess non-cognitive variables and alignment with university values. Academic Integrity & Verification: Conduct academic integrity monitoring by cross-referencing applicant information against official transcripts and/or test scores. Stakeholder Communication: Serve as a primary point of contact for prospective students, families, and high school counselors to explain admissions policies, troubleshoot application issues, and de-escalate sensitive situations. Records & System Management: Maintain data integrity within the CRM (Slate) and secondary systems (Banner, Common App, CFNC) by accurately managing and completing tasks to update applicant data, such as major changes or term changes.
Other Work Responsibilities	Process Calibration: Participate in "norming" sessions with the evaluation team to ensure scoring consistency and reduce bias across the applicant pool. Training & Mentorship: Assist in the onboarding of new team members by reviewing their initial work for accuracy and providing feedback on departmental procedures. Continuous Improvement: Contribute to the refinement of the Admissions Training Manual and participate in brainstorming sessions to optimize the application workflow. Support large-scale, on-campus admissions events, including Open House and Admitted Student Days.
Departmental Preferred Experience, Skills, Training/Education	Technical Proficiency in Admissions Software: Experience utilizing Slate (Technolutions) or similar higher-education CRM platforms and student information systems (e.g., Banner). Analytical Expertise: Demonstrated ability to interpret complex academic data, including international transcripts and varying secondary school grading scales. Customer Service Skills: Proven success in engaging with a diverse range of stakeholders while maintaining professional standards. High-Volume Workload Management: Strong organizational skills to manage a large volume of files under tight deadlines with high accuracy.
Necessary Licenses or Certifications
Work Location	Gage Undergraduate Admissions Center
Posting date	10/12/2026
Closing date	10/19/2026
Proposed Hire Date	11/30/2026
Contact Information
Special Notes to Applicants

Posting Specific Questions

Required fields are indicated with an asterisk (*).

*
How did you hear about this employment opportunity?
- UNC Charlotte Website
- HERC Job Board
- Inside Higher Education
- Mitratech Circa (formerly known as Local JobNetwork)
- Another Website
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Other
Where did you learn about this posting?

(Open Ended Question)
*
Do you have at least a high school diploma / GED and one year of related office experience or an equivalent combination of education and experience?
- Yes - I have at least a high school diploma / GED and one year of related office experience or an equivalent combination of education and experience
- No - I do not have at least a high school diploma /GED and at least one year of related office experience.
*
Do you have experience utilizing Slate (Technolutions) or similar higher-education CRM platforms and student information systems (e.g., Banner)? Please explain.

(Open Ended Question)
*
This position requires a high attention to detail and data accuracy. Describe a situation in your previous work where you had to analyze and process complex, high-volume data or detailed documentation. What specific quality-control steps or routines did you use to ensure zero errors?

(Open Ended Question)

Applicant Documents

Required Documents

Resume / Curriculum Vitae
Cover Letter / Letter of Interest
Contact Information for References

Optional Documents