Healthcare Records Office Assistant

The staff and faculty of Northampton Community College share a single goal: to help students transform their lives through education. It's a goal that reaps rewards thousands of times over the course of a career. Employees at Northampton receive competitive compensation and an array of benefits while working on campuses located in a region with a very high quality of life.

We invite you to consider applying for one of our currently available positions. For more information on the College, please visit www.northampton.edu. For more information on life in the Lehigh Valley, please visit https://www.northampton.edu/human-resources/life-in-the-area.htm.

NCC is strongly committed to increasing the diversity of the college community and the curriculum. Candidates who can contribute to that goal are encouraged to identify their strengths or experiences in this area.

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This posting will close on:

**No further applications will be accepted on or after this date**

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Healthcare Records Office Assistant (Class III)

Center for Healthcare Education / School of Health Professions & Sciences

Position Summary

The Healthcare Compliance and Records Assistant supports healthcare education programs by managing student health records, credentialing, compliance documentation, background clearances, and clinical eligibility requirements. The position monitors student compliance with clinical, regulatory, and institutional standards; maintains confidential records; administers credentialing systems; provides guidance to students regarding compliance requirements; and collaborates with faculty, staff, and clinical partners to ensure students are eligible and prepared for clinical experiences. Responsibilities align with functions currently performed within the role.

Essential Responsibilities

* Review and monitor student health records, clearances, and compliance documentation.

* Manage student credentialing and compliance processes within designated credentialing systems.

* Track health requirements, certifications, background checks, and clinical eligibility requirements.

* Communicate with students regarding outstanding, incomplete, or expired documentation.

* Generate compliance reports and provide updates to program managers and departmental leadership.

* Maintain accurate and confidential student records in accordance with College policies and applicable regulations.

* Assist with student onboarding, orientation, and clinical placement processes.

* Serve as a liaison between students, faculty, staff, and clinical partners regarding compliance requirements.

* Perform related administrative duties in support of healthcare education programs.

Minimum Qualifications

* Associate degree or equivalent combination of education and experience.

* Two years of experience in administrative support, records management, healthcare, higher education, compliance, or a related field.

* Strong organizational, customer service, and communication skills.

* Proficiency with Microsoft Office and database/records management systems.

* Ability to maintain confidentiality and manage sensitive information.

Preferred Qualifications

* Experience with healthcare credentialing, compliance tracking, health records, or student records management.

* Experience working in healthcare, higher education, or a regulated environment.

Benefits Snapshot

The College offers a generous benefits package to full-time employees. Just a few highlights of the benefits package include comprehensive medical plan options for you and your family (plus dental and vision), a College retirement contribution, NCC tuition waiver, and time off - vacation/floating, sick days, 4-day workweeks during summer, holidays - among other things! Please visit https://www.northampton.edu/about/working-at-ncc/employee-benefits/index.html for more details on the full array of benefits.