Oncology Nurse Educator - Patient Support

Patient Educator - Oncology

Location: Remote, United States

Pay Rate: $45.00 per hour

Employment Type: Year Long Contract, with potential extension up to 18 months

Schedule: Initially 30 hours per week, with the possibility of increasing to 40 hours based on work volume

• Applicants must be authorized to work in the United States without visa sponsorship now or in the future.

Position Overview

The Patient Educator is a key member of the Patient Connect program for cancers in the liver. This individual responds to inquiries from patients and caregivers seeking information about treatment options, provides education and resources about Hepatic Artery Infusion (HAI) therapy and TheraSphere Y-90 Glass Microspheres, and helps connect patients with hospitals that offer these therapies.

This role requires a compassionate nursing professional who can explain treatment information clearly, listen closely to patient needs, and provide timely, professional follow-up. Prior experience with HAI therapy, TheraSphere, or Y-90 is not required; training will be provided.

Key Responsibilities

• Respond promptly to patient and caregiver inquiries about treatment options for cancers in the liver.
• Provide education and approved resources about HAI therapy and TheraSphere Y-90 Glass Microspheres.
• Develop a strong understanding of each therapy's approved indications and the patient treatment experience.
• Answer patient and caregiver questions with empathy, professionalism, and attention to detail.
• Help patients and caregivers identify nearby hospitals that offer these therapies.
• Follow up with additional information, resources, and outreach as needed.
• Protect patient privacy and handle confidential information in accordance with HIPAA and program requirements.
• Identify opportunities to improve the Patient Connect program.
• Perform additional program activities as assigned by the direct manager.

Required Qualifications

• Bachelor's degree and a nursing background, such as RN, NP, or nursing degree experience.
• An active nursing license is not required if the candidate has the required nursing education and background.
• At least 2-3 years of experience in direct patient care or patient navigation.
• Excellent verbal, written, and interpersonal communication skills.
• Strong listening skills and an empathetic approach to patient and caregiver conversations.
• Ability to communicate professionally by phone, virtually, and through email.
• Ability to manage confidential information in a highly regulated environment.
• Strong organizational skills, punctuality, and attention to detail.
• A patient-first mindset and the ability to work independently with minimal supervision.
• Ability to prioritize responsibilities and respond to inquiries with a sense of urgency.

Preferred Qualifications

• Oncology experience in a clinical or industry setting, particularly as a patient educator, patient navigator, infusion nurse, or oncology nurse.
• Experience providing patient education or support by phone or through virtual platforms.
• Candidates with more than 3 years of relevant experience are welcome to apply.

Work Schedule

Standard hours are Monday through Friday during regular business hours in the employee's own time zone. Flexibility to work later hours one or more days per week is required to accommodate West Coast patients and caregivers or those who prefer evening conversations.

Please provide your preferred work schedule when applying.