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Loews Atlanta Hotel places team members in vibrant Midtown, steps from MARTA and major attractions. The hotel features 414 guestrooms, 40,000+ square feet of event space, Exhale Spa & Fitness Center, and a signature steakhouse and sushi restaurant in a sleek 26-story tower. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer:
- Competitive health & wellness benefits, 401(k) & company match
- Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
- Training & Development opportunities, career growth
- Tuition Reimbursement
- Pet Insurance
- Team Member Hotel Rates, other discounts, perks and more
- Uniforms provided with complimentary dry cleaning
- Discounted dry cleaning for non-uniformed Team Members
- On-site discounted garage parking
- Discounted MARTA transit pass program
- Complimentary meals in Team Member Cafe while working
- Benefits are subject to eligibility and may vary by position
What We're Looking For: A warm and detail-oriented Overnight Room Service Delivery Attendant who takes pride in creating exceptional in-room dining experiences. You'll be the face of Loews Hotels' hospitality, ensuring every guest feels valued and cared for. From delivering meals with precision to anticipating guest needs, you'll play a key role in making stays memorable and stress-free. Who You Are:
- Service-Oriented Professional: You thrive on delivering outstanding guest experiences with a genuine smile.
- Clear Communicator: You convey information confidently and courteously, both in person and over the phone.
- Detail-Driven: You ensure every tray, cart, and table setup meets the highest standards of presentation.
- Adaptable Team Player: You work seamlessly with kitchen and bar teams to keep service smooth and timely.
- Dependable and Positive: You bring reliability and a can-do attitude to every shift.
- Veterans and military spouses encouraged to apply.
What You'll Do:
- Deliver food, beverages, and amenities promptly and accurately to guest rooms.
- Set up trays, carts, or in-room dining tables with precision and care.
- Greet guests warmly, explain orders, and respond to questions with professionalism.
- Ensure orders meet hotel presentation standards and address any guest concerns promptly.
- Coordinate with kitchen and bar teams to guarantee timely preparation and delivery.
- Maintain cleanliness and organization in room service areas; clear used trays and restock supplies.
- Follow all food handling and sanitation guidelines to uphold safety standards.
- Regular attendance in conformance with standards.
- May be required to work varying schedules to reflect business needs.
- Required to attend all mandatory training sessions and meetings.
- Perform other duties as assigned.
Your Qualifications Include:
- 1-2 years of experience in Room Service in a luxury hotel setting is preferred.
- Knowledge of quality food service techniques and standards.
- Ability to lift and carry food service trays weighing up to 30 pounds and push up to 50 pounds.
- Strong communication and customer service skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Ability to work flexible schedule to include weekends and holidays.
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