Systems Administrator Specialist - Windows

• Please provide name and contact information for three professional references
• This is a full-time, onsite position
• This position is not eligible for work authorization sponsorship

Bachelor's degree in a related field or equivalent and 2 years of professional experience

• Design, implement, and maintain complex systems, services, or infrastructure appropriate to the assigned focus area.
• Plan and execute complex upgrades, migrations, modernization efforts, and lifecycle management initiatives.
• Perform advanced troubleshooting and root cause analysis and implement long-term corrective actions.
• Develop and maintain automation, configuration standards, and reusable administrative or operational frameworks.
• Assess assigned platforms against security, compliance, availability, performance, and risk requirements and implement appropriate controls and remediations.
• Participate in the on-call rotation and respond to after-hours incidents.
• Share technical knowledge and best practices through documentation, collaboration, and peer consultation.
• Collaborate with teammates to accomplish team and institutional goals.
• Adhere to institutional policies, security standards, and change management processes.

• Advanced knowledge of Windows Server systems.
• Proficient administration of enterprise-scale Active Directory environments, including trust relationships, replication troubleshooting, Group Policy design and troubleshooting, and DNS administration.

• Knowledge of advanced PowerShell scripting and tooling.
• Ability to design and implement reusable automation and administrative frameworks.

• Strong understanding of Windows authentication mechanisms, certificate and PKI concepts, secure identity and access management, and configuration hardening.
• Ability to assess technical risk and implement mitigations.

• Knowledge of integrating Windows platforms with enterprise monitoring, backup, security, identity, and management systems.

• Ability to effectively use approved AI-assisted tools to support complex troubleshooting, automation, documentation, and system design while validating outputs, protecting sensitive information, assessing limitations and risk, and following institutional requirements.

• Ability to demonstrate strong attention to detail and effective documentation habits.
• Ability to follow and reinforce EITS standards and best practices for the assigned focus area.
• Clear written and verbal communication skills, including the ability to explain complex technical issues.
• Customer-service mindset.

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  System administration and recurring operations: With limited direction and advanced judgment, perform and improve routine, advanced, and complex operations for Windows and identity services.
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  Platform configuration and optimization: Design, implement, maintain, and optimize complex Windows Server, Active Directory, Group Policy, DNS, PKI, and file services to meet operational and architectural requirements.
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  Operational analysis and problem resolution: Resolve complex, recurring, and cross-service issues across Windows and identity services; implement approved reliability and supportability improvements.
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  Operational ownership and protection: Own complex operational work and ensure solutions are protected, tested, documented, sustainable, and integrated.

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  Monitoring and detection: With advanced judgment, analyzing Windows logs, service status, directory health, policy results, DNS data, and performance metrics to identify complex, recurring, and cross-platform concerns.
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  Incident response readiness: Follow incident procedures and participate in the on-call rotation during assigned coverage.
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  Diagnosis, evidence, and coordination: Analyze Windows logs, service status, directory health, policy results, DNS data, and performance metrics, coordinate complex troubleshooting, and resolve high-impact, recurring, and cross-platform incidents.
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  Restoration and corrective action: Restore services and develop approved long-term corrective actions for complex or recurring problems.
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  Incident communication and documentation: Track incidents through resolution and document causes, contributing factors, impacts, corrective actions, and effectiveness.

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  Lifecycle and maintenance work: With advanced judgment, perform routine lifecycle work and execute complex upgrades, migrations, modernization, recovery, and decommissioning.
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  Risk assessment: Assess complex security, compliance, availability, performance, supportability, lifecycle, capacity, and operational risks; recommend remediation.
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  Change planning and implementation: Plan and implement authorized routine and complex production changes within approved scope.
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  Security, recovery, and coordination: Perform privileged access, security baselines, vulnerabilities, recovery, and platform lifecycle activities and coordinate complex maintenance, recovery, migration, and implementation work.
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  Validation and lifecycle improvement: Verify results, conduct post-implementation reviews, and incorporate lessons into procedures, standards, designs, and plans.

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  Operational documentation: Maintain complete Windows runbooks, diagrams, inventories, configuration records, and support documentation for routine and complex services and technical decisions.
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  Automation development and control: Using advanced judgment, implement reusable PowerShell and Windows management tools after evaluating security, dependencies, failure modes, validation, and rollback.
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  Improvement identification and approval: Develop approved improvements for complex work, consistency, reusable tooling, policy enforcement, risk, and manual effort.
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  Evaluation of improvements: Measure approved improvements and revise documentation, automation, or procedures based on results and requirements.

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  Technical knowledge and operational engagement: Maintain advanced knowledge of Windows Server, Active Directory, Group Policy, DNS, PKI, file services, dependencies, and recovery while performing routine and complex work with limited direction.
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  Technical design and requirements evaluation: Design complex Windows and identity services solutions, defining requirements, risks, standards, integrations, acceptance criteria, and implementation plans.
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  Project and implementation planning: Plan and execute complex Windows upgrades, identity and policy changes, migrations, deployments, and modernization, addressing dependencies, resources, risks, and operational impacts.
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  Technical collaboration and evaluation: Contribute advanced technical and operational expertise to planning, reviews, testing, decisions, and projects.
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  Professional judgment and delivery: Using advanced judgment, deliver complex outcomes within approved scope, schedule, quality, security, documentation, and change requirements.

• Other responsibilities as assigned