Digital Platforms Coordinator

Aquent is partnering with a global leader in the beauty and personal care industry, a company renowned for its innovative approach to connecting with consumers through cutting-edge digital experiences. This organization is at the forefront of digital transformation, constantly seeking to enhance how customers discover and engage with their beloved brands worldwide. Join a team that values creativity, collaboration, and a passion for delivering exceptional digital products that resonate with millions.

We are seeking a dynamic and driven individual to join a pivotal team, where you will be instrumental in shaping the digital future of multiple prestigious brands. This role offers a unique opportunity to directly influence the evolution of mobile applications, digital services, and web platforms, ensuring a seamless and engaging experience for users across diverse global markets. Your expertise will directly contribute to launching innovative features, optimizing user journeys, and maintaining the technical excellence of our digital ecosystem, making a tangible impact on how our brands connect with their audience.

What You'll Do

• Serve as the primary point of contact for day-to-day mobile application activities, including content updates, localization efforts, quality assurance, and managing support tickets.
• Drive the enhancement roadmap for web platforms and oversee bug fixes to ensure smooth and effective feature rollouts to various markets.
• Provide essential support to international markets for the successful localization and activation of digital services.
• Strategically manage the roadmap for mobile application enhancements and the localization of digital services.
• Oversee the planning and development cycles for app and web initiatives, ensuring all cross-functional deliverables are met within established deadlines.
• Leverage insights from analytical tools to make informed, data-driven decisions that enhance the performance of apps, websites, and digital services.
• Create and maintain detailed project plans, identifying key milestones, dependencies, and resource requirements to effectively manage project execution.
• Collaborate closely with marketing teams to develop clear and compelling digital briefs for new app enhancements and content planning/production.
• Work alongside global and agency partners to identify and implement best practices across all digital initiatives.

Must-Have Qualifications

• Proven track record in digital project management, including experience with large-scale projects.
• Strong ability to develop comprehensive marketing briefs and business requirements.
• Solid understanding of app and/or website management principles.
• Hands-on experience with Sitecore, Amplience, ServiceNow, and Google Analytics.
• Demonstrated experience in creative development processes.
• Proficiency across the digital project lifecycle: from business requirements and wireframing (including UX) to QA testing.
• Excellent presentation skills with a knack for synthesizing complex information into clear, meaningful, and actionable insights for diverse stakeholders.
• Exceptional teamwork and collaboration skills.
• Ability to thrive as a facilitator and collaborator in a fast-paced, demanding environment.
• Technical familiarity and experience with backend technologies and content management systems.
• Strong analytical skills, with a preference for experience in data-mining and in-depth database segmentation.
• Ability to work effectively with a diverse group of individuals across various functional disciplines.
• A big-picture thinker with experience in dynamic, high-growth environments.
• Possess excellent creative, organizational, verbal, and written communication skills.
• Bachelor's degree in Marketing, Communications, or Business Management.
• Minimum of 2 years of experience in digital marketing.
• Strong and proven interactive track record/performance, with expertise in key digital disciplines/platforms including: brand website creative and technical development, user experience, integrated marketing campaigns, user-generated content, and analytics.

Nice-to-Have Qualifications

• A background or interest in the cosmetics, beauty, or fashion fields.