Instruction & Classroom Support Technician 2

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or status as a protected veteran. For more information regarding Evergreen's non-discrimination policies or to report discrimination, please visit the Affirmative Action and Equal Opportunity webpage at www.evergreen.edu/equalopportunity or contact the Affirmative Action and Equal Opportunity Officer at (360) 867-5371, Room 3102 Library Building, 2700 Evergreen Parkway NW, Olympia, WA 98505.

• Provide learning support and technical advice to faculty during classes, workshops, rehearsals, and performances across performing arts disciplines, including assisting with demonstrations, equipment setup, and in-class troubleshooting for sound, lighting, projection, recording, and stage systems.
• Train students in the safe and effective use of performing arts equipment and systems, including sound boards, lighting consoles, microphones, recording equipment, projection systems, and rigging hardware, through hands-on instruction, proficiency assessments, and supervised practice.
• Develop and maintain instructional documentation, tutorials, quick-reference guides, and training materials for performing arts equipment, software, and facilities, ensuring materials are current, accessible, and useful to a broad range of learners across music, dance, and theater contexts.
• Prepare performance, rehearsal, and studio spaces and all equipment therein for use by classes and programs each quarter, including configuring recital halls, dance studios, ensemble rehearsal rooms, and theater spaces for instructional activities.
• Conduct equipment and facility proficiencies for students in collaboration with faculty, assessing readiness to work independently with technical systems.
• Provide technical consultation to students working on independent projects, including recitals, dance performances, theater productions, and multimedia work, helping them identify resources, develop technical plans, and problem-solve within performing arts facilities.
• Research and recommend equipment and software acquisitions for instructional spaces, staying current with developments in performing arts technology and pedagogical best practices.
• Assess workflows for essential facility functions and communicate changes to procedures via signage, website updates, trainings, and proficiency requirements as needed.

• Serve as production advisor for performances and events in the Communications Building, including concerts, recitals, dance performances, theater productions, lectures, and interdisciplinary presentations.
• Coordinate technical elements of productions including sound reinforcement, lighting, projection, recording, and stage setup in collaboration with Media Services as needed.
• Manage technical and logistical arrangements for events and rentals in performing arts facilities, including coordinating with outside clients to define requirements.
• Develop and maintain production documentation including technical riders, production schedules, run sheets, and contact sheets.
• Conduct safety briefings and enforce safety protocols for all crew members, staff, and participants involved in productions and events.
• Support student-led productions and performing arts club activities by providing technical guidance, facility access coordination, and production oversight appropriate to the scope of each project.

• Maintain, test, troubleshoot, and coordinate repairs for performing arts equipment across all spaces, including sound systems, lighting instruments, recording equipment, projection systems, pianos and other installed instruments, rigging hardware, and control systems.
• Ensure all performing arts spaces, including the Recital Hall, dance studios, rehearsal rooms, and theater spaces, are safe, functional, and compliant with applicable safety regulations and fire codes.
• Manage risk assessments and implement preventative measures for potential hazards in production and instructional activities.
• Maintain equipment inventory records and prepare equipment for circulation and use; track maintenance schedules and coordinate repair or replacement as needed.
• Oversee instrument check-out operations, including inventory, general care, maintenance tracking, and repair/replacement scheduling for the college's instrument collection.
• In consultation with campus IT and Media Services colleagues, configure and maintain specialized technology in instructional and performance spaces.

• Lead the work of student employees across multiple functions, including recruitment, hiring, training, scheduling, mentoring, evaluating, and addressing performance issues.
• Establish learning outcomes for student employees that develop both technical proficiency and interpersonal skills, including creating a welcoming and inclusive environment for all users of the facilities.
• Supervise student crews during productions, events, and daily operations, delegating tasks and ensuring professional conduct and safety compliance.
• Oversee student-staffed service points, including the Information Office (scheduling, key/locker check-out, tours, building security) and Music Instrument Check-Out (circulation, inventory, maintenance).

• Coordinate and negotiate performance, rehearsal, studio, and classroom space requests and equipment needs quarterly; assign space that best meets instructional and programmatic needs.
• Process class scheduling requests from faculty and event/production applications from students, student organizations, campus departments, and external users.
• Maintain data in campus and departmental scheduling systems; forward finalized schedules to space management in a timely manner.
• Support Independent Learning Contract students and program students with individual room scheduling.
• Coordinate building access, key management, and after-hours arrangements with Police Services and other units.

• In collaboration with appropriate supervisors and campus partners, monitor and track expenditures across building and production budgets.
• Enter and reconcile financial data in area database systems; develop and monitor allocated student staff funds.

• Represent the Performing and Media Arts facilities to the campus community and public, providing building tours and information about curriculum and resources.
• Facilitate communication between faculty, students, and staff regarding space, equipment, and production needs; mediate scheduling and resource conflicts as needed in consultation with appropriate supervisors and campus partners.
• Maintain the building and program web presence in collaboration with the campus web team; manage updates to keep information accurate and current.
• Participate in the performing arts learning community, listening actively to the needs of faculty, students, and staff, and promoting a healthy, collaborative work environment.
• Collaborate with Media Services on shared initiatives, cross-departmental projects, and campus events that involve performing arts spaces or resources.

• Authorize, track, and audit building keys; support new faculty and staff integration into the Communications Building.
• Submit and track Facilities work orders for building repairs and maintenance; coordinate custodial needs for daily operations and events.
• Oversee opening, closing, and security procedures for the building.
• Maintain building inventory records for furniture, borrowed equipment, instruments, and fixed assets; manage archive files.

• Provide production and technical support for campus events and workshops as needed, in collaboration with Media Services.
• Participate in general staff meetings for Media Services and related campus units.
• Participate in campus committees and working groups related to space management, safety, or performing arts programming.
• Coordinate new initiatives in the Communications Building, as assigned.
• Perform related work, as assigned.

• Knowledge of performing arts technical systems, practices, and venue operations across music, dance, and theater contexts, including sound reinforcement, lighting, recording, projection, and rigging.
• Ability to instruct and train others in the use of performing arts equipment, software, and safety procedures, and to develop clear instructional documentation, tutorials, and training materials.
• Knowledge of health and safety regulations, including OSHA requirements applicable to performance venues, including fire codes, rigging safety, and equipment protocols, and skill in conducting risk assessments and enforcing safety practices.
• Knowledge of musical instruments, including storage, maintenance, and basic care requirements.
• Excellent interpersonal communication and customer service skills in person, in written communication, and by phone, with the ability to work effectively with a diverse community of students, faculty, staff, and external partners.
• Ability to listen actively and to collaborate in sustaining an inclusive and welcoming environment in which the views of both students and employees are included.
• Skill in supervising student employees, including hiring, training, scheduling, assigning and evaluating work, mentoring, and addressing performance issues.
• Ability to monitor and track budgets and explain fiscal information and procedures effectively.
• Proficiency with current computer technology, including Microsoft 365 suite, scheduling systems, and performing arts software (e.g., sound and lighting control software, recording/mixing applications); ability to learn new systems.
• Ability to organize, plan, and prioritize work assignments and manage multiple tasks efficiently across both instructional support and production demands.
• Ability to work independently and to demonstrate sound judgment, particularly in high-pressure production situations.
• Ability to understand and follow college policies and procedures related to purchasing, travel, hiring, and safety.
• Ability to maintain records, compile data, and prepare reports.
• Physical ability to work in production environments, including moving equipment, working at heights on ladders, and standing for extended periods during events and classes, as well as working for extended periods at a desk/computer.
• Ability to work in production environments that may include exposure to noise, theatrical haze/fog, and varied lighting conditions.
• Ability to perform weekday, weekend, and evening work as required by instructional, production, and event schedules.

• Bachelor's degree in technical theater, music or audio technology, media production, or a related field, or an equivalent combination of education and experience.
• Three years of experience operating and maintaining sound, lighting, recording, or stage systems for live performance in professional, educational, or community settings.
• Experience leading the work of others, preferably student employees.
• Experience teaching or training others in the use of technical equipment and safety procedures, preferably in a higher education setting.
• Experience supporting the technical needs of more than one performing arts discipline, such as music, dance, or theater.
• Experience coordinating schedules, events, budgets, or facility operations.

• Must provide proof of identity and employment eligibility within three days of beginning work.
• This position is part of a bargaining unit and covered by the Classified collective bargaining agreement.
• Prior to an official offer of employment, a Declaration Regarding Sexual Misconduct form must be submitted to the college per RCW 28B.112.080. The college will contact current and past employers to verify this information. Applicants who provide inaccurate information in their declaration will be disqualified and, if the inaccuracies are discovered after the applicant has been hired, it shall be grounds for termination.
• Must be available for weekday, weekend, and evening work as required by instructional, production, and event schedules.