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Patient Service Representative - Specialty Care, Encino

University of California - Los Angeles Health
$31.88-45.66 Hourly
medical insurance
United States, California, Encino
Oct 27, 2026
Description

In this role you will provide direct support to the physicians and patients for assigned primary and/or specialty care physicians.

Major duties include but are not limited to:

  • Acting as a liaison for the patients and physicians in the practice.
  • Assisting patients in accessing service within the health system.
  • Facilitating communication with referring physicians.
  • Referring patients to appropriate resources and providing follow-up through telephone and EPIC/Care Connect
Salary Range: $31.88 - 45.66/hourly
Qualifications

Required:



  • Ability to communicate professionally and effectively with physicians and staff in a high-volume setting.
  • Excellent organizational skills and ability to prioritize assignments.
  • Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules.


Preferred



  • Skill in using a PC with associated programs including Word, Excel, and Email
  • Skill in demonstrating work experience with a database computer program
  • Knowledge of major medical insurance plans and types of coverage provided
  • Knowledge of medical terminology

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