Pharmacy Technician

Aquent is proud to partner with a leading organization in the healthcare sector that is dedicated to significantly improving patient well-being through efficient, compassionate, and innovative pharmaceutical services. In this role, you will have a direct, positive impact on patient lives by ensuring the accurate and timely distribution of critical medications, helping to build healthier communities every single day.

The Opportunity

Are you a dedicated and detail-oriented professional ready to make a tangible difference in healthcare? We are seeking an enthusiastic individual to join a dynamic team where your expertise will directly contribute to upholding the highest standards of patient care. In this vital role, you'll play a key part in the patient healthcare journey, addressing complex needs with empathy and efficiency. This is an exciting opportunity to collaborate with industry experts and grow your career in a supportive, fast-paced environment.

What You'll Do

• Process prescription exceptions, including resolving claim rejects and conducting essential outreach to members and physicians.
• Accurately enter vital member demographics and prescription information into the data processing system.
• Investigate and resolve rejected insurance billing issues, addressing escalated member concerns with empathy and efficiency.
• Collaborate closely with Pharmacists, escalating complex prescription questions for expert interpretation or guidance on processing.
• Provide essential support through impactful inbound and/or outbound patient or physician communications.
• Perform other assigned duties crucial to supporting seamless pharmacy operations.

Must-Have Qualifications

• Authorized to work in the United States without requiring sponsorship of any kind for the duration of the assignment.
• Ability to work on a W-2 basis (C2C or 1099 is not permitted).
• Ability to work one of the following critical schedules: Sunday, Wednesday, Thursday, Friday (3:30 PM - 1:30 AM) OR Sunday - Thursday (10:00 PM - 6:00 AM).
• Possess a current and valid Pharmacy Technician's License/Registration and Certification as mandated by the state of operation.
• High School diploma or equivalent.
• 2-4 years of proven, hands-on experience in a pharmacy setting.
• Proficiency in basic computer skills.