Worldwide Workstation Business Operations & Activation Senior Manager

The Worldwide (WW) Workstation Business Operations & Activation Senior Manager leads the business operations and activation model, translating strategy into executable plans with clear accountability, measurable outcomes, and consistent execution across geographies. The role leads the Workstation Business Operations & Activation team, drives cross-functional alignment, and serves as the primary coordination point for strategic alliance partners to align joint go-to-market plans, investments, launches, and growth initiatives.

Responsibilities:

• Lead and develop the WW Business Operations & Activation Leads across NA/LA, EMEA, AP, and PRC, driving accountability, consistent execution, and sharing of best practices.
• Establish the global activation framework, including prioritization criteria, planning standards, readiness requirements, performance measures, review cadences, and escalation processes.
• Own the integrated WW Workstation business plan and planning calendar, consolidating segment growth priorities, portfolio assumptions, geo commitments, financial targets, investment requirements, risks, and recovery actions into one worldwide plan of record.
• Lead the consolidated WW Workstation forecast and outlook process with Finance and Geo Leadership, challenging assumptions, assessing upside and downside risks, reconciling financial and operational signals, and aligning on commitments and corrective actions.
• Drive business performance management, identifying performance gaps, and aligning accountable owners on recovery actions.
• Establish and continuously improve the global business operations and activation framework, including prioritization criteria, planning standards, readiness requirements, KPI definitions, review cadences, decision rights, and escalation processes.
• Integrate priorities from Segment Strategy & Route-to-Market, Business Planning, Product Operations, WW Portfolio, Commercial and SMB Business Units, Marketing, Alliances, and other stakeholders into one coordinated Workstation agenda for each geo.
• Ensure each geo maintains a focused set of high-impact initiatives with defined business outcomes, accountable owners, success measures, funding requirements, milestones, and decision points.
• Partner with Geo 4P and Sales leadership to align activation priorities with market opportunities, resource capacity, route-to-market readiness, portfolio availability, and regional business plans.
• Serve as the primary Workstation business lead for strategic alliance engagement, partnering with Alliances to align joint go-to-market priorities, investments, launches, enablement activities, and growth programs.
• Lead monthly and quarterly business and activation reviews, providing an integrated view of performance, forecast, initiative progress, and execution risks.

Basic Qualifications:

• 8+ years of experience in global business management, commercial operations, sales operations, regional business operations, or a related technology role.
• Bachelor's degree required; MBA or equivalent experience preferred.

Preferred Qualifications:

• Demonstrated experience leading and developing teams and driving accountability across geographically distributed organizations.
• Proven success translating global commercial strategy into regional execution within a complex matrix organization.
• Experience leading cross-functional initiatives involving Sales, regional business teams, Marketing, Channel, eCommerce, Alliances, Portfolio, Supply, Finance, and Operations.
• Proven ability to build productive relationships with external alliance partners and align internal stakeholders around shared business priorities.
• Strong prioritization, operating-rhythm, governance, issue-resolution, and escalation skills.
• Ability to influence senior stakeholders without direct authority.
• Strong executive communication, facilitation, and presentation skills.