Data & Evaluation Coordinator

Job Description

Job Function Summary:

Involves designing, conducting, promoting, evaluating and supporting health professions education programs in compliance with organizational objectives and nationally accepted accreditation standards and requirements. Supports learners (including but not limited to faculty, residents, clinical fellows, graduate or undergraduate learners, practicing or licensed professionals) in areas such as curriculum, teaching and learning activities, scheduling, core competencies, assessment and evaluations. Coordinates all activities associated with ongoing administration of health professions education programs.

Generic Scope:

Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems / issues of diverse scope and determines solutions.

Custom Scope:

The UCSF Department of Family and Community Medicine at Zuckerberg San Francisco General Hospital is seeking a Data and Evaluation Coordinator to support the administration, evaluation, and continuous improvement of its residency program. The position independently manages key program functions related to residency evaluation, educational systems and data, regulatory compliance, and assigned recruitment and selection activities.

The position oversees the development and implementation of residency evaluation processes and systems; ensures accurate and reliable collection, management, and reporting of program data; and monitors compliance with ACGME, institutional, and other applicable requirements. The incumbent integrates and analyzes data across multiple program systems to support resident assessment, accreditation and regulatory reporting, program evaluation, quality improvement, and leadership decision-making.

Working closely with program leadership, faculty, residents, and institutional partners, the incumbent identifies operational gaps and opportunities for improvement and develops and implements solutions to strengthen program processes and systems. The position also provides technical expertise and guidance related to educational systems and data management and supports resident licensing and enrollment, recruitment and selection, and other residency program operations.

Department Overview:

The Department of Family & Community Medicine (DFCM) is engaged in research, teaching, training, service and clinical activities located at seven primary UCSF and leased sites in San Francisco (Parnassus, ZSFG - Buildings 80, 90, 20 and the Main Hospital, Mission Center Building, Laurel Heights, Mission Hall, Lakeshore, Lakeside) as well as the OSHER center, Women's Health and the UCSF Primary Care Practices at China Basin and Laurel Village and at various local community, national and international research/service/education training and clinical sites. In addition to the Department's Family Medicine Residency Program, the Department has affiliated residency programs in Fresno, Salinas, Santa Rosa, Kaiser Vallejo, Santa Rosa, and Contra Costa Health Systems. Authority and accountability for the Department reside with the Department Chair who delegates authority to Vice Chairs, the Executive Council, Directors and Chiefs of Service and their Administrators and the Department Associate Chair of Administration and Finance.

The Department's Mission is to improve health through excellence and innovation in patient care, education, research, advocacy, and community empowerment. We are dedicated to building a just and equitable society, recognizing that health and illness are shaped by the contexts of people's lives. To accomplish our mission, we:

• Provide comprehensive care built on trusting and healing relationships with individuals, families, and communities.
• Educate learners in the principles and practices of family and community medicine, emphasizing the interconnectedness of people and systems.
• Advance and apply knowledge in patient care, population health, community engagement, and public policy.
• Promote a culture of inclusion, mutual support, and meaningful work.

Qualifications

Education Req / Pref Bachelor's degree in related area and / or equivalent experience / training Req Master's degree in related area preferred Pref Knowledge, Skills and Abilities Req / Pref Detail oriented, with demonstrated organizational skills and the ability to complete projects and tasks on a timely basis. Req Demonstrated problem solving skills to assess problems quickly and develop multiple options for effective and timely resolution. Req Demonstrated interpersonal skills for collaborating effectively with a range of clinical and technical staff and representatives of external regulatory agencies. Req Demonstrated ability to effectively convey complex clinical and technical information both verbally and in writing, and to produce reports, presentations and documentation. Req Working knowledge of various administrative and business software packages, and of the specialized applications for quality data management. Req Demonstrated Proficiency in MS Word, Excel, Smartsheet, Qualtrics, Access, Adobe, and Outlook. Req Experience working with evaluation software programs (e.g.: MedHub, E*Value, New Innovations) and/or demonstrated ability to learn new software programs. Pref Verified track record of producing accurate and useful spreadsheets, meeting minutes, and other forms. Req Basic familiarity with healthcare and medical terminology. Pref Familiarity with Apex/Epic or other Electronic Health Record Pref Minimum 3 years of related experience Req 3 years of experience with database management Pref Certifications Req / Pref Data Analytics Certification Pref