Enterprise Change Mgmt., Sr. Manager

Who are we?

Job Summary

The Enterprise Change Mgmt., Sr. Manager works autonomously to lead change management for defined programs, workstreams or regions and may also support Change Directors on the company's most complex enterprise programs. Depending on the assignment, this person may own an end-to-end change plan or lead significant components of a broader enterprise change effort. This is a hands-on role that turns strategy into practical change deliverables. The Senior Manager uses the Enterprise Change toolkit to analyze stakeholders, assess impacts and readiness, and develop clear change narratives. Deliverables also include engagement and communication tactics, enablement inputs, adoption measures and sustainment plans. The role requires strong independent judgment, close partnership with Change Directors and program leaders, and the ability to surface risks and recommendations early.

Responsibilities

Lead and support integrated change strategy and planning

• Independently define and lead change delivery for assigned programs and workstreams, or lead components of larger transformations in partnership with Change Directors
• Integrate and sequence change activity with program scope, release milestones and business readiness needs
• Identify, manage and escalate change risks and dependencies through program governance

Deliver stakeholder analysis and leadership support

• Analyze stakeholders and resistance and recommend targeted engagement and sponsorship tactics
• Create clear change narratives and executive-ready insights, recommendations and decision materials
• Coach sponsors and equip leaders to lead the change

Drive readiness, adoption and sustainment

• Own adoption, utilization and readiness outcomes within the assigned scope and inform go-live decisions
• Lead role-based impact and readiness assessments, distinguishing capability, willingness and process-design barriers to target interventions
• Drive business-as-usual handover and sustainment, escalating material risks with corrective actions

Create and coordinate change delivery tactics

• Create and deliver practical engagement, communication, readiness, training, enablement and sustainment tactics using the Enterprise Change toolkit
• Coordinate across change teams, program workstreams and business owners while maintaining a current plan as scope or sequencing changes

Measure change effectiveness and value

• Define adoption and utilization measures for the assigned scope and contribute to program-wide measurement
• Partner with business and program leaders to assess whether adoption is advancing expected outcomes
• Report insights, risks and recommendations transparently, using quantitative and qualitative evidence to adjust the approach

Qualifications

Knowledge and Experience

• 8-10+ years of experience leading large-scale, cross-functional organizational change, adoption or transformation management for complex programs
• Proven experience independently leading change delivery for a program, workstream or region and supporting senior change leaders on complex enterprise transformations
• Experience integrating change activity into program plans, governance, release milestones and readiness decisions
• Experience producing high-quality stakeholder analyses, change narratives, impact and readiness assessments, communication and engagement plans, enablement inputs, adoption measures and sustainment plans
• Demonstrated ability to use adoption and utilization measures to guide decisions and corrective action
• Working knowledge of AI, analytics, automation, and digital platforms, with the ability to translate capability into business outcomes
• Experience working across global or geographically distributed teams is strongly preferred
• Bachelor's degree in Business, Organizational Development, Communications or a related field, or equivalent practical experience

Skills and Attributes

• Strong independent execution with the judgment to know when to align, recommend or escalate
• Strong writing and synthesis skills, including the ability to translate complex program information into a clear change narrative
• Practical experience applying AI and emerging technologies to accelerate change delivery and enable new ways of working
• Executive-ready communication, facilitation and influencing skills
• Ability to bring structure to ambiguity and maintain momentum in high-pressure environments
• Ability to balance disciplined methods with pragmatism and pace
• Data-informed, outcome-oriented and willing to surface risks
• Strong planning, prioritization, collaboration, adaptability and accountability

The targeted pay range for this position in the following location is / locations are:

United States - Dallas Infomart Office DAI : 138,000 - 208,000 USD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix's success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we're providing you with the best package possible. So, wherever you are in your career and life, you'll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

We use artificial intelligence in our hiring process. Learn more here.