Instructional Services Coordinator (Center for Learning)

$23.84 - $30.99/hourly, DOE

113

Monday - Friday, 8:30am - 6pm
Summer Hours: Monday - Thursday, 8am-7pm

12 Months

10 Colleges. Unlimited Opportunities.

The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision-creating excellence in education for a better world.

We focus on people-not profits.
With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college.

We don't just support our community-we help build it.
We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact.

We believe our employees are our most valuable asset.
Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix.

Join us in making a real difference in the lives of over 140,000 college students each year.

Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD:

Affordable and Comprehensive Benefits Package:

• Nationwide Medical, Dental, and Vision Coverage
• Paid Time Off: Vacation, Sick Leave, and Personal Time
• 20 Paid Observed Holidays
• Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage
• Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions
• Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b)
• Tuition Reimbursement for employees and dependents
• Annual Professional Development Funding
• Flexible Work Schedules

Employee Health & Wellness Programs:

• District-Wide Wellness Program with Workshops and Webinars
• Monthly Health & Wellness Calendar and Newsletter
• Virta Diabetes Reversal Program and Support Groups
• Employee Assistance Program (EAP)

• Sight-On-Site Eye Care Services

• Pre-Retirement Planning Events
• Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer)

The Instructional Services Coordinator - Math & Embedded Tutoring coordinates the implementation and day-to-day operations of Math Tutoring and Embedded Tutoring within Student Success Services. The position supports the planning, development, delivery, and evaluation of academic support designed to strengthen student learning and success in gateway, high-enrollment, low-success, and other identified courses.

The Coordinator supervises assigned part-time Math and Embedded Tutors; coordinates recruitment, onboarding, training, scheduling, and service delivery; and collaborates with faculty, academic departments, and Student Success leadership to align tutoring support with course needs and student demand.

The position also serves as a key Student Success partner for college initiatives related to Math and course-embedded academic support. The Coordinator monitors program participation and effectiveness, supports continuous improvement, and assists with the implementation of strategies that expand access to high-quality, course-connected academic support.

Coordinates the day-to-day implementation and delivery of Math tutoring services, including in-person, online, review-session, and other academic-support formats.

• Coordinates Math tutoring schedules based on course offerings, student demand, usage patterns, and tutor availability.

• Collaborates with Math faculty and department leadership to identify tutoring needs and areas where additional academic support may be beneficial.
• Coordinates Math review sessions, test-preparation activities, workshops, and other Math-focused learning support.
• Supports the implementation of emerging instructional models and college initiatives when Math tutoring or related academic support is needed.
• Assists with developing and refining Math tutoring resources, service models, procedures, and student-support strategies.

• Reviews student demand, faculty input, and program information to recommend adjustments to Math tutoring services.

Coordinates implementation of Embedded Tutoring in partnership with faculty, academic departments, and Student Success leadership.

• Coordinates Embedded Tutor placements based on identified courses, faculty participation, student needs, and available staffing.

• Communicates with participating faculty regarding Embedded Tutor roles, schedules, expectations, and implementation needs.
• Coordinates Embedded Tutor schedules, classroom assignments, tutoring availability, and required program activities.
• Supports consistent implementation of Embedded Tutoring expectations and procedures across participating courses.
• Conducts regular check-ins with Embedded Tutors and faculty to identify implementation challenges and opportunities for improvement.

• Supports expansion of Embedded Tutoring into identified gateway, high-enrollment, or low-success courses as resources and institutional priorities allow.

Supervises assigned part-time Math Tutors and Embedded Tutors.

• Coordinates recruitment, screening, interviewing, hiring, and onboarding of assigned tutors.

• Develops and maintains tutor schedules and assignments.
• Provides ongoing coaching, guidance, and performance feedback.
• Conducts or coordinates tutor observations and evaluations using established tools and procedures.
• Monitors attendance, time and labor, schedule changes, and other routine staffing matters.
• Addresses performance concerns and recommends appropriate action in consultation with department leadership and Human Resources procedures.
• Coordinates tutor training and professional development, including applicable CRLA training and certification requirements.

• Promotes consistency in service expectations, student interaction, documentation, and academic-support practices.

Develops and maintains collaborative relationships that support Math and Embedded Tutoring.

• Serves as a primary program contact for faculty participating in Embedded Tutoring and Math academic-support initiatives.

• Collaborates with faculty, department chairs, grant/project staff, and other campus partners to identify academic-support needs.
• Participates in planning meetings related to Math support, Embedded Tutoring, gateway-course interventions, and other course-connected student-success initiatives.
• Coordinates tutoring and Embedded Tutoring support with instructional programs, special projects, and college initiatives when appropriate.

• Communicates available tutoring resources and services to faculty, students, and campus partners.

Monitors participation, implementation, and program information to support evaluation and continuous improvement.

• Maintains accurate tutoring and Embedded Tutoring information in TracCloud and other applicable systems.

• Reviews attendance, utilization, course, scheduling, and other program data to identify trends and inform staffing decisions.
• Collects feedback from tutors, students, and faculty regarding program effectiveness and implementation.
• Works with the Program Analyst and department leadership to support assessment, reporting, and evaluation of Math and Embedded Tutoring.

• Recommends adjustments to schedules, staffing, training, or implementation based on program information and student needs.

• Performs other duties as assigned in support of Student Success Services, Academic Affairs, and college and District priorities.

Bachelor's Degree from a regionally accredited institution in a related program area, and one (1) year of program coordination experience.

OR

An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered.

A. Bachelor's degree from a regionally accredited institution in education, mathematics, higher education, student affairs, or a related field.

B. Two (2) years of experience coordinating tutoring, embedded tutoring, supplemental instruction, peer-assisted learning, or other academic support services in an educational setting.

C. One (1) year of experience supervising, leading, training, coaching, scheduling, and/or evaluating part-time instructional staff, tutors, peer educators, or student employees.

D. One (1) year of experience collaborating with faculty or academic departments to coordinate instructional support or student-success services.

E. One (1) year of experience using data, student participation information, or program outcomes to inform scheduling, staffing, or program improvement.

F. One (1) year experience developing or facilitating tutor training, professional development, or tutor certification activities, such as College Reading and Learning Association (CRLA) or a comparable training framework.

G. One year of full-time relevant MCCCD experience during the previous two years

Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application.

Additional materials will not be accepted after the job posting has closed.

Missing materials or incomplete employment history will not be considered.

Please ensure your materials clearly provide the following information.

• Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
• Indicate whether former or current employment is Full-Time or;
• Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load)
• Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
• Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.

Maricopa County Community College District (MCCCD) complies with the Americans with Disabilities Act (ADA) of 1990. Qualified applicants or candidates with disabilities can submit a reasonable accommodation request at any point in the hiring process, and MCCCD's policy is to provide reasonable accommodation unless such accommodation would cause an undue hardship. If a reasonable accommodation is needed, please contact the ADA Coordinator from the hiring campus location for assistance via email at adasupport@domail.maricopa.edu

MCCCD is an Equal Opportunity Employer.

Open until filled

First Review will be on Monday, November 16, 2026.

Applications received after the review date may not be screened

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.