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Mental Health Worker - PES

Yale New Haven Health
United States, Connecticut, New Haven
Nov 03, 2026
Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Under the supervision of the Patient Service Manager and the direction of the Registered Nurse, performs specific duties that support patient care. These duties include direct and indirect patient care activities which are essential to providing comprehensive care to patients. The Mental Health Worker, as a result of experience and training in a defined area of practice, is able to perform all requirements of the position at a competent level. Patient and family centered care (PFCC) at YNHH is demonstrated by working with patients and their families based on the 4 principles of PFCC: participation, dignity and respect, information sharing, and collaboration. This includes providing service excellence by creating a great "First Impression" by demonstrating exemplary customer service skills for all customer groups including patients, families/friends, physicians, staff and support department personnel. Adheres to the "I Am YNHH" service excellence pledge and promotes a positive work environment.

EEO/AA/Disability/Veteran


Responsibilities

  • 1. Provides individualized patient care to ensure the safety and dignity of the patient.
    • 1.1 Follows the patient care plan preserving patients' safety, dignity and autonomy.
  • 2. Assists the nursing staff to maintain a therapeutic milieu to support safety, care and treatment on the unit.
    • 2.1 Initiates patient activities and social interactions in individual and group situations/settings consistent with the individual's plan of care and unit safety.
  • 3. Participates in unit activities that promote competency and a safe and cohesive nursing treatment team.
    • 3.1 Regularly attends staff meetings. Regularly reads staff meeting information as published.

Qualifications

EDUCATION

Graduation from high school supplemented by at least two (2) years of college or related experience.

EXPERIENCE

A minimum of one (1) year experience in a psychiatric facility, i.e., an inpatient unit or an outpatient psychiatric clinic.

SPECIAL SKILLS

Ability to deal effectively with agitated or aggressive and potentially violent patients. Excellent interpersonal skills.

PHYSICAL DEMAND

Requires prolonged standing; walking; use of sight, hearing, and touch. May be exposed to infectious diseases. Will be exposed to physical, mental and emotional illness. Moderate stress and risk of injury from patient care. Standing/walking for more than half of the day. Frequently bending, reaching, pushing, pulling, twisting and lifting. Must be able to assist pushing/pulling/lifting patients ranging from five (5) to three hundred (300) pounds.


YNHHS Requisition ID

197798
Applied = 0

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