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Human Resrouces Business Services Manager

PPG Industries, Inc
United States, Ohio, Cleveland
3800 West 143rd Street (Show on map)
Nov 06, 2026

As a Human Resources Business Services Manager, you will manage all HR activities for the site and be a strategic advisor for plant leadership through progressive HR practices. You will lead the execution of enterprise-wide HR strategies, partner with business leaders to lead organizational effectiveness, and champion programs that enhance talent, culture, and performance. You will advise on and lead strategies for workforce planning, organizational development, employee engagement, and talent management while you also ensure compliance with all federal, state, and local employment laws.

Reporting directly to the HR Business Services Cluster Leader, you will partner with a Site leadership to implement people strategies that support site goals and position us for future growth. This role is ideal for a HR professional looking to expand their leadership scope, influence organizational strategy, and prepare for broader HR leadership opportunities across the enterprise.

Key Responsibilities:

  • Collaborate with plant and functional leaders to align HR strategies with team goals, focusing on talent development, workforce planning, and organizational effectiveness.
  • Lead change plans and organizational development programs that foster a culture of innovation, and continuous improvement.
  • Identify talent and support career pathing, succession planning, and leadership development programs.
  • Use HR analytics to identify trends, forecast workforce needs, and guide strategic decisions.
  • Champion employee engagement strategies, and feedback mechanisms to create a inclusive workplace.
  • Manage relationships, processes, CBA agreement, and related activities in a Union environment.
  • Ensure adherence to federal, state, and local employment laws and manage risk.
  • Partner with Compensation, Talent Acquisition, Learning & Development Centers of Excellence to create integrated HR solutions.
  • Lead or contribute to enterprise-wide HR projects, including digital transformation, HR tech adoption, and process optimization.
  • Demonstrate flexibility and openness to future relocation opportunities aligned with career progression and our needs.

Qualifications:

  • Bachelor's degree in human resources, Business Administration, or related field.
  • 7+ years of progressive HR experience, including employee relations, investigations, labor relations, stakeholder management.
  • Society for Human Resource Management Senior Certified Professional or Senior Professional in Human Resources certification.
  • Experience with Workday or similar HRIS platforms.
  • Experience in union manufacturing or operations environments.
  • Exposure to positive employee relations strategies.
  • Design thinking or HR methodology experience.

PPG /PPG

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