Senior Accreditation Administrator

Work Unit Overview:

The Office of Graduate Medical Education (OGME) within the Medical School at the University of Minnesota has a long tradition of post-graduate training in nearly all of the medical and surgical specialties and subspecialties. Over 1,060 residents/fellows (trainees) receive their training in our Graduate Medical Education (GME) programs each year. The Medical School sponsors over 100 accredited and 50 non-accredited residency and fellowship programs at nearly every hospital in the Twin Cities (Minneapolis/St. Paul) and numerous urban and rural clinics and hospitals across Minnesota. The OGME works across more than 20 affiliated teaching hospitals and 500 clinical sites. We provide support to over 135 faculty level Program Directors, 70 Program Administrators and 10 Education Managers across the medical school's 19 clinical departments.

Position Overview:

This position plays a critical role in the administration of institutional GME operations, with a primary focus on accreditation administration and affiliate site partnerships. The position independently manages complex accreditation processes, interprets and applies accreditation requirements, facilitates and leads process improvement initiatives, oversees accreditation data and reporting systems, and coordinates institutional processes essential to maintaining GME accreditation and regulatory readiness.

The position also serves as a key administrative liaison between OGME and affiliated clinical training partners, holding joint responsibility for designated affiliate relationships and primary oversight of the annual financial addendum process across all partners. The work requires coordination across GME programs, clinical departments, affiliate organizations, MMCGME, Medical School Finance, and institutional leadership to align accreditation requirements, participating-site operations, and financial commitments.

Serving as a senior subject matter expert and supervisor, this position provides guidance and serves as a key resource to more than 135 Program Directors, 70 Program Administrators, 10 Education Managers, and additional staff across the medical school's 19 clinical departments. The role requires deep knowledge of GME and ACGME accreditation, institutional operations, and affiliation processes; substantial independent judgment; and the ability to navigate complex issues involving multiple internal and external stakeholders. The role regularly consults with the Executive Director and other senior leaders, escalates complex issues as needed, and contributes to the development and implementation of institutional policies and strategies.

Candidate Profile:

The ideal candidate is a collaborative, detail-oriented and strategic thinker who thrives in a fast-paced, evolving environment. They demonstrate initiative, sound judgement, and the ability to manage shifting priorities with professionalism and composure. Successful candidates communicate clearly and respectfully, take ownership of their work, and approach challenges with a solutions-focused mindset. They are known for their reliability, attention to detail, and commitment to excellent service.

Job Duties/Responsibilities:

70%: Accreditation Administration

• Leads the development, implementation, and continuous improvement of administrative and operational workflows related to accreditation across multiple programs and affiliate sites within the GME portfolio.
• Oversees the development and delivery of comprehensive training and resource materials for internal stakeholders (e.g., program administrators, education managers, faculty, and institutional partners), acting as a resource and mentor to colleagues.
• Provides strategic oversight and subject matter expertise for accreditation activities, ensuring alignment with evolving national, state, and institutional regulatory requirements.
• Manage the annual financial addendum lifecycle, partnering across MMCGME, affiliate hospitals, medical school finance, and the Dean's Office to ensure total alignment on all financial commitments.
• Expand accreditation portfolio management to encompass affiliate site relationships, leveraging evolving ACGME requirements to strengthen inter-institutional compliance.
• Apply specialized knowledge of ACGME Institutional and participating-site requirements to evaluate affiliate-related issues, identify institutional implications, and coordinate appropriate solutions with OGME leadership, programs, and affiliate partners.
• Independently manages complex accreditation processes, including planning timelines, interpreting and applying regulatory guidance, anticipating potential issues, and implementing solutions to ensure ongoing compliance and operational readiness.
• Oversees the development of accreditation data infrastructure, identifies key reporting needs, and prepares complex reports and dashboards for institutional and national review.
• Serves as advisor to GME and program leadership on accreditation-related policies and risk mitigation strategies; consults with senior administrators on program development and compliance requirements.
• Management of high-stakes accreditation processes such as ACGME annual updates, year-end close, complement and program director changes, program accreditation activities, milestone reporting and duty hour reporting.
• Leads the execution of major accreditation projects in collaboration with cross-functional teams; manages project scope, resource allocation, timelines, and outcomes.

10%: Affiliation Agreements - Contract Management Oversight

• Manage the end-to-end management of affiliation agreements, from intake and evaluation through execution, renewal, and archival, ensuring compliance with internal protocols and external regulatory guidelines.
• Provide technical guidance and work direction to staff supporting day-to-day affiliation agreement processes.
• Serve as a primary point of escalation for complex, time-sensitive, or high-risk affiliation agreement issues; determine appropriate course of action and consult with OGME leadership and appropriate University partners when needed.
• Partner with stakeholders across departments and external organizations to ensure consistent understanding and use of contract systems and standards.
• Analyze affiliation agreement trends, recurring issues, and workflow needs and recommend improvements to strengthen operational effectiveness.

10%: Supervision

• Provides strategic oversight and direction for administrative staff responsible for contract management and operational support functions.
• Supervises, trains, and evaluates staff, ensuring clarity of roles, high performance standards, and alignment with departmental priorities.
• Partners with HR and leadership to lead recruitment efforts, make hiring decisions, and support onboarding, retention, and career growth for staff.
• Serves as a resource to staff for interpreting policies and navigating complex administrative issues; escalates matters when needed to appropriate offices or leadership.
• Oversees workload distribution and establishes systems to ensure continuity, efficiency, and accountability in day-to-day operations.
• Develops and monitors individual work plans; sets goals, provides feedback, and addresses performance concerns in coordination with HR as needed.

10%: Other Responsibilities

• Leads and executes special projects and strategic improvement initiatives that enhance operational efficiency and regulatory compliance across the GME community.
• Independently facilitates, coordinates, and provides follow-up for high-level accreditation related meetings.
• Provides cross-functional support and serves as a knowledge resource for team members, ensuring continuity of operations and promoting consistency in practices.
• Plan, facilitate, and administer high-impact meetings, including agenda development, stakeholder coordination, documentation, and post-meeting follow-up.
• Identifies opportunities for innovation and standardization across administrative processes and collaborates to implement scalable solutions.

Required Qualifications

• BA/BS plus four years of experience or a combination of related education and work experience to equal eight years; applies knowledge and skill to a recurring task or activity with emphasis typically on precision and timeliness of execution.
• Certification from the Training Administrators of Graduate Medical Education (TAGME).
• A minimum of 3 years of experience in central Graduate Medical Education (GME) administration.
• At least 3 years of direct experience working with ACGME accreditation requirements, including interpretation and application to program and institutional contexts.
• Minimum of 3 years' experience independently managing affiliation agreements and contracts across multiple programs and partner institutions.
• Demonstrated ability to lead and execute complex projects independently, including timeline development, milestone tracking, and cross-functional collaboration.
• Intermediate to advanced proficiency with Smartsheet, including building and managing workflows, formulas, and automations to support operational efficiency.
• Strong organizational and prioritization skills with meticulous attention to detail in a fast-paced, multitasking, deadline-driven environment.
• Proven ability to manage sensitive and confidential information with discretion.
• Exceptional interpersonal, written and verbal communication skills with demonstrated ability to interact effectively across varied audiences.
• Demonstrated success building and maintaining collaborative relationships with a diverse range of stakeholders, including faculty, staff, institutional leadership, and external partners.
• Proficiency with Google Workspace (e.g., Gmail, Calendar, Docs, Drive) with the ability to develop polished reports and presentations.
• Self-directed, resourceful, and solutions-focused, with a demonstrated ability to manage shifting priorities and adapt to change professionally.
• Ability to manage stress, adapt to change, and remain professional when responding to shifting work priorities.

Preferred Qualifications

• Advanced Microsoft Office skills to include Microsoft Word, Excel, PowerPoint.
• Experience using New Innovations' Residency Management Suite (RMS).
• Experience designing and implementing data tracking and management systems to support compliance, operations, or accreditation.
• Higher Education experience.

Our goal is to provide the highest quality of graduate and post-graduate medical, professional and educational training to prepare physicians for the practice of specialty and/or subspecialty training, or for the pursuit of academic and research medicine.

The Graduate Medical Education (GME) Office supports the 140+ residency and fellowship programs sponsored by the Medical School, so that every program offers the best possible training environment and educational opportunities.

The GME team provides resources, how-to manuals, policies and guidelines, and other information to help program teams manage graduate medical education programs for residents, fellows, observers, and visiting trainees.

Goals for Graduate Medical Education

Our goal is to provide the highest quality of graduate and post-graduate medical, professional and educational training to prepare physicians for the practice of specialty and/or subspecialty training, or for the pursuit of academic and research medicine.

The University of Minnesota is committed to the policy that all persons shall have equal access to its programs, facilities, and employment without regard to race, color, creed, religion, national origin, sex, marital status, disability, public assistance status, veteran status, or sexual orientation.

Our Core Values

How we conduct our work is as important as what we do. Our core values are the principles that guide us every day. We support and advance our mission by cultivating a culture of respect and collaboration:

• We treat each other with mutual respect, welcome and promote diversity, and approach our interactions with compassion and the assumption of good intent.
• We act with integrity and are honest and transparent.
• We are accountable to one another and accept personal responsibility for our actions while recognizing the impact on others.
• We embrace a Growth Mindset: We love to learn. We are committed to development. We welcome feedback. We are adaptable and embrace change. We persist in the face of adversity. We focus on solutions. We see failure as an opportunity to grow
  

Pay Range: $38.46-$42.31 per hour ($80,000-$88,000 annually); depending on education/qualifications/experience

Time Appointment: 100% Appointment

Work Location: Hybrid; in-person average of 20-25 days per year, the rest of the time is remote

Position Type: Civil-Service & Non-Faculty Labor Represented Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

While our salary ranges provide a framework, it is important to note that most of the
time, the initial pay may not reach the maximum of the range. This approach ensures
that compensation reflects the value and unique contributions of each candidate while
maintaining equity within our organization. As part of our commitment to fair and
equitable compensation, please be aware that the salary offered to incoming candidates
will be based on their individual credentials and experience.

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail jobcentr@umn.edu.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by Forbes as a Best Employer for Company Culture (2026), Best Employer for Women (2023, 2025, 2026), and Best Employer by State (2022-2026). In 2026, we also received Culture Excellence & Industry Awards recognition for employee appreciation and work-life flexibility.