Property & Casualty Account Executive

At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.

Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day.

To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.

The Account Executive plays a critical role in the growth and retention of OneGroup business clients. The Account Executive interacts directly with clients to strengthen and maintain the relationships with the client and carrier representatives. The role requires taking the lead as a point person on the account when the producer is not available. The role must work well with the service team on the account and help coordinate efforts without duplication. They must also develop and manage all aspects of the client relationship by partnering with the sales team in strengthening the client relationship and building client revenue through deep sell opportunities.

• Meet with customers to review and update coverage, risk management and service needs and interact with insurance carriers to obtain correct coverage
• Coordinate and conduct pre-renewal and renewal meetings with designated clients
• Help manage stewardship process/service plans including renewal marketing
• Respond to Customer Inquiries and Requests
• Analyze the opportunity to account round specific existing accounts
• Track account marketing activities
• Prepare presentation-ready proposals, quotes and summaries
• Routinely provide support to ensure consistent resolution of client service issues
• Ensure the renewal process is completed timely and with accuracy
• Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures, and internal controls, and meet all job-specific training requirements in a timely fashion.

Education, Training and Requirements:

• Bachelor's degree in business, insurance, risk management, finance, or a related field preferred.
• Active Property & Casualty insurance license required.
• Must maintain all required state insurance licensing and continuing education requirements.
• CIC (Certified Insurance Counselor), CPCU (Chartered Property Casualty Underwriter), CRM (Certified Risk Manager), ARM (Associate in Risk Management), or comparable professional designation preferred.
• Ongoing participation in carrier, industry, technical coverage, risk management, and professional-development training expected. Skills & Experience:

• Minimum 7 years of commercial Property & Casualty insurance experience required.
• Demonstrated experience managing complex commercial accounts and client relationships, including renewals, coverage analysis, carrier negotiations, marketing/placement, claims coordination, and risk-management services.
• Experience working across multiple insurance functions, including client service, sales, marketing/placement, claims, and carrier relationship management, strongly preferred.
• Experience conducting client renewal meetings, stewardship reviews, loss-run reviews, and coverage/proposal presentations.
• Experience identifying account-rounding, cross-selling, and new-business opportunities within an existing book of business.
• Experience coordinating internal specialists such as claims, risk management, loss control, HR/compliance consulting, and placement resources

Travel:

May require overnight travel for client meetings and will require travel locally to client locations.

Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!

Other:

This role may require completion of an assessment. Candidates whose results do not fall within the range(s) established for the position will not be moved ahead to the next phase in the hiring process, and will receive notification accordingly.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.

The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.

The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.