Admininistrative Assistant
Please see Special Instructions for more details.
- The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
- The Search Committee will not contact references without first verifying permission with the finalist.
Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions. Do not write "see resume" on your application when completing the job duties section. - UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/
Position Information
General Information
| Vacancy Open to |
All Candidates |
| Employment Type |
Permanent - Full-time |
| If time-limited, note appointment end date |
|
| Hours per week |
40 |
| Months per year |
12 |
| Position Number |
001339 |
| NC Salary Grade Equivalency |
NC03 |
| Classification Title |
Administrative Support Associate - Advanced |
| Working Title |
Admininistrative Assistant |
| Salary Range |
$39,614 - $43,500 |
| Anticipated Hiring Range |
$39,614 - $43,500 |
| FLSA Status |
Non Exempt |
| Division |
Academic Affairs |
| Department |
International Programs (Adm) |
| Work Unit |
Intl Student/Scholar Office |
| Work Schedule |
8:00 am - 5:00 pm; Monday - Friday with occasional evening and weekend hours required, as necessary. |
| Primary Purpose of Position |
The International Student and Scholar Office (
ISSO) Administrative Assistant serves as the frontline point of contact for
UNC Charlotte's international student and scholar population. The Administrative Assistant maintains the front desk operation, which includes welcoming and directing walk-in traffic, managing office communication (phone, e-mail, website), and supervising student employees. The Administrative Assistant reports to the Associate Director of the International Student and Scholar Office (
ISSO). |
| Minimum Education/Experience |
Required Minimum Qualifications:
Graduation from high school or an equivalent combination of education and experience.
Note: Some state job postings state that you can qualify by an 'equivalent combination of education and experience.' If that language appears above, then you may qualify through
EITHER years of education OR years of directly related experience, OR a combination of both. |
| Essential Job Duties |
General Scope of Position:
The International Student and Scholar Office (
ISSO) Administrative Assistant serves as the frontline point of contact for
UNC Charlotte's international student and scholar population. The Administrative Assistant maintains the front desk operation, which includes welcoming and directing walk-in traffic, managing office communication (phone, e-mail, website), and supervising student employees. The Administrative Assistant reports to the Associate Director of the International Student and Scholar Office (
ISSO).
Essential Duties and Responsibilities: The general duties are listed below; however, items may be added, deleted, and reassigned based on management discretion and office needs.
The successful candidate will:
- Manage front desk operations and assist in the daily operations of the International Student and Scholar Office
- Perform basic reception and customer service functions to include directing walk-ins, answering the phone, managing office email accounts, and overseeing information distribution.
- Review and process newly admitted students' financial documents in Softdocs and upload issued initial I-20s to Sunapsis.
- Assist in organizing and maintaining students' files and records using physical and electronic materials (Banner, the ISSO Portal, Sunapsis, and SEVIS).
- Process P-Card reconciliations and travel forms through Concur, perform basic reporting, budgeting, information management, and process deposits to the Cashier's Office on behalf of the ISSO.
|
| Other Work Responsibilities |
|
| Departmental Preferred Experience, Skills, Training/Education |
- Experience with administrative and clerical tasks, including record-keeping and data entry.
- Must be customer service-oriented. Excellent oral and written communication skills
- Computer literacy and proficiency, including Microsoft Office, email management, spreadsheets, and databases.
- Experience with database programs and management, university management software (Banner), and website development and maintenance.
- Experience living abroad.
|
| Necessary Licenses or Certifications |
|
| Work Location |
CHHS Building |
| Posting date |
11/13/2026 |
| Closing date |
11/29/2026 |
| Proposed Hire Date |
12/14/2026 |
| Contact Information |
|
| Special Notes to Applicants |
- The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
- The Search Committee will not contact references without first verifying permission with the finalist.
Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions. Do not write "see resume" on your application when completing the job duties section. UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/
|
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- *
How did you hear about this employment opportunity?
- UNC Charlotte Website
- HERC Job Board
- Inside Higher Education
- Mitratech Circa (formerly known as Local JobNetwork)
- Another Website
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Other
Where did you learn about this posting? (Open Ended Question)
- *
Do you have a High School Diploma/GED; or an equivalent combination of education and experience?
- *
Please describe your experience with a range of administrative and clerical tasks, including record keeping and data entry. (Open Ended Question)
- *
Do you have experience with database programs and management, university management software (Banner), and website maintenance? If so, please explain your experience. (Open Ended Question)
- *
Have you lived abroad?
Applicant Documents
Required Documents
- Resume / Curriculum Vitae
- Cover Letter / Letter of Interest
Optional Documents
- Unofficial Transcripts
|