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Account Manager, North America (Hybrid/Remote)

Donuts, Inc.
United States, Washington, Bellevue
June 20, 2022

Account Manager, North America (Hybrid/Remote)
Department: Account Management

Office: Washington

Location: Bellevue, WA


Account Manager, North America

Location: Bellevue, Washington

From .life to .solutions to .io, Donuts is the rock-solid global leader in high-quality, top-level domains. Our fresh, relevant new domain names provide variety and choice to easily manage and amplify your digital identity. Donuts Inc. is also the parent company of Name.com, a leading domain name registrar and Afilias, Inc. a registry service provider for top-level domains such as .org and .vegas. It's an exciting time to join this rapidly-growing company. Donuts is headquartered in Bellevue, Washington, with offices in Denver, Dublin, Los Angeles, Melbourne, Toronto, Beijing, and New Delhi.

The responsibilities of the Account Manager consist of sales, managing partner experience, proactively developing the current client base and improving client management systems and processes. This is a sales role - the Account Manager is expected to achieve annual sales targets.

Account Manager Responsibilities:

  • Increase distribution of Donuts TLD portfolio and products by building mutually beneficial relationships with North American Registrars, Resellers and Web Enablement Providers

  • Manage customer relationships to drive recurring revenue growth

  • Execute detailed marketing agreements with strategic partners

  • Help define, implement, gather and maintain metrics to evaluate effectiveness of sales program, with the goal of refining go-forward activities

  • Consistently achieve/exceed revenue targets and KPIs

  • Research organizations and individuals to find new opportunities

  • Ability to occasionally travel domestically and internationally

Skills & Experience & Education:

  • 2 years in a client facing role as account management, sales or marketing

  • Experience meeting and exceeding campaign goals/objectives

  • Ability to think strategically and analyze client needs

  • Practical experience managing and building client relationships

  • Domain industry experience preferred

  • SEM Experience a plus

  • Bachelor's degree preferred

Expectations :

  • Passion for sales creating solutions and building relationships

  • Exceptional standards of quality, consistency, and improvement

  • Reliability, accountability and follow through driven by mastery of self-management and productivity

  • Clear communication and interpersonal/teamwork skills

  • Desire to work collaboratively with team members from other groups (often in different time zones) and interact well with senior leadership

  • Other duties as assigned

About Donuts:

Donuts offers a highly competitive compensation package, generous paid time off, comprehensive benefits and a friendly, collaborative culture that values employee engagement and ongoing career development.

Donuts is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, veteran status, marital status, sexual orientation, gender identity, disability or any other category prohibited by local, state, provincial, country or federal law. This policy applies to all aspects of employment, including recruitment, placement, promotion, transfer, demotion, compensation, benefits, social and recreational activities and termination.

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