Patient Experience Manager

Use your passion for service to create a positive impact and make a difference in the communities we serve!

Sodexo is seeking a Patient Experience Manager for Cooper Medical Center, located in Camden, New Jersey. Cooper is a 670 bed facility. This position will be in contact with Patients and Staff, regarding the Environmental and Linen Distribution Departments.. This is a Day shift position, with some weekends and holidays. This position will report to an General Manager of - site.

The successful candidate will:

• evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfactory.

• exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits; and/or
• perform management functions that include direct supervision of hourly associates including employee development.

Is this opportunity right for you? We are looking for candidates who have:

• excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies;passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily;
• strong management skills, preferably in health care.