Technical Support Engineer (Dallas)
United States, Texas, Dallas
|August 03, 2022|
The Helpdesk Engineer will provide level 1 technical support to all internal employees. You are responsible for assisting users with IT related issues reported through the Helpdesk call center and ticketing system and escalating to the next level as needed. This individual will provide remote and in-person support
What someone will need to be successful in this role
This role will be required to be onsite within a Berkadia office or designated location periodically at the request of the manager for things such as meetings, trainings, or events.
18 PTO days + 13 paid holidays per year
Generous tuition reimbursement towards a Masters or Bachelors degree
401K match up to 6%
12 weeks of 100% paid paternity/maternity leave
Mentorship with industry professionals
Berkadia, a joint venture of Berkshire Hathaway and Jefferies Financial Group, is a leader in the commercial real estate industry, offering a robust suite of services to our multifamily and commercial property clients. Powered by deep relationships and industry-changing technology, our people sell, finance, and service commercial real estate, providing support for the entire life cycle of our clients' assets. Our unique ownership structure allows us to put the client's interests first and creates a marketplace that delivers a superior experience.
Applicants who require accommodations to participate in the interview process should contact the Talent Acquisition Team to arrange for such accommodations by emailing:
Berkadia does not share salary ranges in its job postings. Any salary-related information you see posted externally has not been provided or verified by Berkadia and may not be accurate.
Berkadia is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws.
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