Business Architect and Digital Project Manager

Allstate Insurance
United States
September 01, 2022
The world isn't standing still, and neither is Allstate. We're moving quickly, looking across our businesses and brands and taking bold steps to better serve customers' evolving needs. That's why now is an exciting time to join our team. You'll have opportunities to take risks, challenge the status quo and shape the future for the greater good. You'll do all this in an environment of excellence and the highest ethical standards - a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities. Everything we do at Allstate is driven by a shared purpose: to protect people from life's uncertainties so they can realize their hopes and dreams. For more than 89 years we've thrived by staying a step ahead of whatever's coming next - to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We've been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We don't follow the trends. We set them. Job Header: Job Code: 70019634 Band: E FLSA: Exempt Job Summary: This role will assist with the establishment of strategic direction, priorities, and goals for the claims digital transformation and ensure alignment internally and externally to claims. The individual will lead strategic projects and serve as a strategic thought partner to the CDT organization. This individual will work with key stakeholders to articulate the CDT strategy, develop a prioritized and sequenced roadmap of initiatives, and develop appropriate goals, measures, and prioritized recommendations to Claims IDE leadership. Key Responsibilities: * Provide oversight of the operating model needed to support the new CDT capabilities * Support the development of the CDT strategy by considering all sources of input (e.g. research, test and learn / POC results, partnerships, etc.) * Conducting key analytics (data sourcing, analysis, testing) required to inform strategic recommendations (e.g., competitor benchmarking, market assessment and financial modeling) * Effectively communicate key messages/recommendations regarding CDT strategy to all stakeholders * Ensure the performance and adoption of new initiatives * Ensures understanding of business objectives, results, processes, etc. across CDT * Manages stakeholders and effectively uses management tools to improve and increase integration within CDT * Design and implement an operating model to support new CDT capabilities Supervisory Responsibilities: This job does not have supervisory duties. Education and Experience: * Bachelor's Degree or equivalent 7 or more years of related experience Certificates, Licenses, Registrations: None Functional Skills: * Ability to interact effectively, and coach others on interacting effectively, with internal or external customers and act with empathy * Applies broad knowledge of insurance policy, coverage, and regulation * Applies broad knowledge of claim processes, policies, procedures, and claim systems * Applies broad knowledge of analytical procedures to reconcile, manipulate, and recognize patterns of data * Applies broad knowledge of problem solving and preparation of reports for analysis * Applies broad ability to leverage learned technical skills in support of team objectives * Applies broad negotiation and/or arbitration skills Compensation offered for this role is$100,400 to $139,850and is based on experience and qualifications. The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen. Good Work. Good Life. Good Hands. As a Fortune 100 company and industry leader, we provide a competitive salary - but that's just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you'll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy. Learn more about life at Allstate. Connect with us on , , and or watch a . Allstate generally does not sponsor individuals for employment-based visas for this position. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click "" for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click "" for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. To view the "EEO is the Law" poster click "here". This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs To view the FMLA poster, click "here". This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint. It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.