Instructional Designer

The Office of Instructional Support seeks an Instructional Designer to provide overall expertise, guidance, and practical solutions to teaching faculty on online, hybrid, or web-enhanced course development and delivery. They lead conversations on best practices, provide a systematic approach to incorporating learning theories into practical course design, and function as project managers for the course development process.

Instructional Consultations and Course Development (60%)
* Design and develop online and hybrid courses in consultation with faculty and subject matter experts
* Build courses in the Blackboard learning management system, including self-paced courses for online programs and other university needs (credential programs, faculty, student initiatives, training courses, etc.)

* Consult and collaborate with instructional and academic technology staff in the creation of instructional videos and media content using various authoring/production tools (Camtasia, Kaltura, etc.)
* Manage course production projects from inception through delivery while meeting course design deadlines
* Review course quality using agreed-upon course design quality standards and make revisions as needed
* Monitor, review, and carry out ongoing troubleshooting of course sites in the learning management system (e.g., typos, broken links, formatting, and display issues)
* Maintain and update tasks and project status reports
* Recommend policies and procedures that improve the course development and revision process
* Conduct course and program assessments and gather feedback from stakeholders to continually update and improve course design and content
* Maintain a high regard for student privacy in accordance with FERPA policies and procedures

Training and Faculty Support (40%)
* Design and facilitate faculty development workshops about research-based instructional design, online and hybrid learning, and instructional technology
* In collaboration with Instructional Technology Specialist, support faculty in overcoming barriers to using technology to enhance teaching and learning across all academic programs
* Support faculty transitioning to hybrid/blended/flipped and fully online courses
* Develop student-centered resources for faculty inclusion in courses to support student learning experiences
* Effectively and efficiently respond to and support faculty requests via ServiceNow ticketing system
* Participate in virtual office hours to provide drop-in faculty support

* Bachelor's degree in instructional design, educational technology, or similar
* Minimum of 2 years of experience in the design, development, and revision of student-centered learning experiences in higher education or corporate environment.
* Demonstrated creativity, skill, and experience in instructional design and online course production. (Portfolios encouraged)
* Advanced experience with Blackboard or similar Learning Management System.
* Experience with various content development tools (i.e., Articulate Suite, Adobe Creative Suite, Captivate, iSpring, and Camtasia), as well as advanced knowledge of Microsoft Office.
* Solid interpersonal skills and the ability to work well with people of all levels of expertise and technical comfort in varied organizational relationships.
* Ability to manage multiple priorities and successfully complete tasks according to established deadlines
* Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.

Preferred:
* Master's degree in instructional design or educational technology preferred
* Familiarity with Universal Design for Learning principles and a strong commitment to incorporating effective practices for ADA, Section 508, and WCAG 2.0 compliance in online and hybrid courses
* Project management skills, including gaining buy-in, organizing resources, and keeping deadlines intact

Apply
Please attach a cover letter and a curriculum vitae/resume. Finalist candidate(s) for this position will be subject to reference checks and a pre-employment background check as a condition of employment.

MCPHS COVID-19 Policy
We care about the health and safety of our students and employees and have implemented a COVID-19 Vaccine and Testing Policy, requiring employees to be fully vaccinated and tested on a regular basis. Employees who cannot receive the vaccine because of a medical or sincerely held religious belief may request an exemption.

About Us

Established in 1823, Massachusetts College of Pharmacy and Health Sciences (MCPHS) is the oldest institution of higher education in Boston, a city that is home to many of the world's top universities and healthcare institutions. We are one of the largest and most highly-ranked schools for health- and life-sciences, and our alumni and faculty continually distinguish themselves in healthcare settings around the globe. MCPHS has more than 7000 students across campuses in Boston's Longwood Medical Area, downtown Worcester, MA and downtown Manchester, NH. Our vision is to empower our Community to create a healthier, more equitable world, which we strive to achieve through our strategic priorities of collaboration, inclusion, success, sustainability, planning, and support.

We offer competitive salaries and excellent benefits that include a substantial contribution toward the cost of medical, vision, and dental insurance, generous time off, retirement and pension plans, and flexible work arrangements to support work/life balance for our employees while advancing the MCPHS strategic plan.

MCPHS is an equal opportunity employer that celebrates a diverse community. We seek to recruit, develop and retain the most talented people from a diverse candidate pool. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law