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Customer Service Rep - Data Entry

Taylor Corporation
United States, Michigan, Fenton
October 24, 2022

Let Us Power Your Potential

Taylor Corporation is a dynamic, diversified company with big plans for the future - and your career. We power our employees' potential and strive to create opportunity and security for every member of the team. If you're ready for something bigger - more challenge, more variety, more pathways for professional growth - we should talk. We're passionate about our work, we believe there is always a better way, and we're looking for people like you.

Ready to reach your potential? It's time to look at Taylor.

Your Opportunity: Optima Graphics, a branch of Taylor Corporation, is looking for a new Customer Service Rep to join our growing team! You will work directly with our customers and be the representative of our company!

Your Responsibilities:

  • Enter daily customer orders into our Monarch database
  • Ensure that orders are accurate to be produced and shipped to meet customer expectations
  • Assist other Customer Service Reps with customer inquiries and phone calls
  • Answer incoming calls and provide customer and vendor with assistance
  • Document calls and conversations
  • Verify the accuracy of order information

You Must Have:

  • High school diploma or GED.
  • Desire to learn.
  • Strong computer and data entry proficiency.
  • Professional verbal and written communication skills.
  • Positive attitude!
  • Monarch experience a plus, but not required

About Taylor Corporation

One of the top five graphics communications companies in North America, Taylor's family of companies provide a diverse set of products, services and technologies addressing the toughest communication challenges. For 45 years, Taylor has been a premier provider of powerful and innovative products, services and expertise for individuals, businesses and distributors large and small. Our 12,000+ employees spanning more than 25 states and nine countries work diligently to create the interactive, printing and marketing solutions that have helped build some of the world's more recognizable brands. Everything we do begins with identifying the unique priorities and needs of our customers and creating one-of-a-kind solutions. We offer a full range of benefits to power our employees' potential including: health, dental, vision and life insurance; a 401(k) plan; paid time off (PTO) and holiday pay, and more.

Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.