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Rep-Parts/Service

Honda North America
United States, California, Torrance
1919 Torrance Boulevard (Show on map)
September 23, 2022
American Honda Motor Co., Inc. Louisiana
Description

Honda has a clear vision for the future in 2030, and it's a joyful one! We are looking for people with the individual skills, courage, persistence, and dreams that will help us reach our future-focused goals. We are seeking diversity of thought and experience to drive innovation and help us make fully informed decisions.

The purpose and function of the District Parts & Service Manager (DPSM) position is to engage in activities that directly support Honda and dealer lifetime owner loyalty, including customer satisfaction and retention.

The Honda District Parts & Service Manager (DPSM) functions as a direct liaison between Honda Parts and Service Field Operations and Honda automobile dealerships in the assigned district.

At Honda, our associates take pride in their responsibilities. A typical day for a DPSM will include:

* Achievement of parts and accessory sales objectives

* Achievement of customer satisfaction objectives

* Increase district repair order growth and customer retention

* Monitor and manage warranty expense


Qualifications

We are looking for qualified people and diverse background and experiences, open minds, and a disciplined work ethic, to bring the future to Honda as a DPSM you must have:




  • Bachelor's degree in Business, Marketing, Automotive, Technology, or equivalent work-related experience
  • 6-8 years of auto parts and service wholesale and retail experience, including operations policy and procedures is required
  • Knowledge of warranty and dealer service wholesale and retail experience, including operations policy and procedures is required
  • Must be proficient in the use of analysis, action planning, and follow through to achieve assigned business objectives
  • Strong communication, analytical, and organizational skills are required
  • Highly developed customer relations skills preferred
  • Proficiency in MS Office applications Word, Excel, and PowerPoint
  • This position requires frequent travel and the possibility of relocation



Total Rewards



  • Competitive Base Pay
  • Remote Work Opportunities
  • 40IK
  • Company Car Program
  • Medical, Dental, Vision
  • Gift Rewards Program
  • Honda Product Programs
  • Company Car Eligibility



American Honda Motor Co., Inc. is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.


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