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Business Services Specialist - Remote (Central or Eastern Timezones preferred)

Wilbur-Ellis Company
United States, Washington, Vancouver
January 25, 2023

Do you have at least one year of experience in sales support? Do you have a background in order management or transactional processing? Experience with a Tier 1 ERP or JDE experience? Do you have strong communication and interpersonal skills? If so, we'd like to hear from you!

For a century, Wilbur-Ellis has experienced success and growth in marketing and distributing animal feed ingredients. Join us and grow your career with Wilbur-Ellis - a strong and profitable industry leader offering competitive compensation, tremendous growth & development opportunities, and a people-first work environment. Come grow with us!

General Purpose and Scope of Position:

The Business Services Specialist is a key member of the Transaction Team. The role is key to the sales and marketing support function in that the individual is expected to provide superior service to our customers, our suppliers, and identified members of the Nutrition Marketing team. That service level will provide a full level of support to the marketing team and ultimately our customers and suppliers.

Key Skills and Abilities Include:

  • 1-2 years of industry and sales support experience
  • Strong background in all facets of order management and/or transactional processing
  • Experience with a Tier 1 ERP, JDE experience preferred

Key Personal Attributes Include:

  • A high level of commitment and accountability in all areas of responsibility
  • Strong communication and interpersonal skills are required for positive interactions between internal and external employees, customers, and suppliers
  • Strong oral and written communication skills
  • The ability to demonstrate and maintain professionalism in interactions with others is needed, including an ability to work with a high level of confidentiality
  • Ability to work and contribute independently and/or within a team on given assignments
  • Ability to prioritize and multi-task to accomplish multiple assignments

Specific Responsibilities and Key Deliverables Include:

  • Creates contracts, orders, and Freight & Logistics records for all Sales and Purchases
  • Invoices per the Key Performance Indicator appropriate to the book of business assigned
  • Prepares monthly settlements for suppliers as per a specific outlined schedule
  • Processes & prepares payables for accounting
  • Keeps the book of business updated monthly, including working with A/P team for any outstanding payables
  • Create and maintain work instructions for invoicing, including excel based calculators
  • Training co-workers for cross coverage
  • Help to cover a team member's book of business when a team member is absent or needs additional assistance during the busy season

Compensation and Benefits:

  • In compliance with all states and cities that require transparency of pay, the base compensation for this position ranges from $20.58 - $26.09 per hour. Note that wages may vary based on location, skills, and experience. This position is eligible for vacation, holidays, health, dental, vision, mental health, retirement plans, and other benefits.

If you are currently a Wilbur-Ellis employee, please notify your Manager before applying for this position. Thank you!

Wilbur-Ellis Nutrition, LLC is headquartered in Vancouver, Washington, and is a marketer and distributor of value-added feed ingredients in North America and Asia-Pacific. Wilbur Ellis provides feed solutions to our customers and suppliers in the Livestock, Pet Food, and Aquaculture Industries. Providing a complete supply chain, including logistics, warehousing, and customer service, in addition to expertise in import/export and regulatory, sets Wilbur-Ellis apart from our competitors. We understand the importance of providing on-time delivery of specified products and honoring our commitments to suppliers and customers.


Wilbur-Ellis is a company you can be proud to call your employer

Wilbur-Ellis markets and distributes agricultural products, animal feed, and specialty chemicals, and food ingredients. A privately held and consistently profitable company, we employ more than 4,000 people throughout North America and Asia-Pacific.

Wilbur-Ellis is for and about people

Wilbur-Ellis has enjoyed over 100 years of success and growth, all thanks to our people. Our employees are both leaders and team players who thrive on creativity, entrepreneurial spirit, and a dedication to quality work, our customers, and each other.

Wilbur-Ellis invests in the industry's best workforce

Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)