Development Manager, Bike MS

The National Multiple Sclerosis Society mobilizes people and resources to drive research for a cure and to address the challenges of everyone affected by MS. To fulfill this , the Society funds cutting-edge , drives change through , facilitates professional education, collaborates with MS organizations around the world, and provides programs and to their lives forward. We partner with volunteers to accomplish our work. Staff members engage volunteers through effective and timely communications, facilitating meaningful opportunities, and continually seeking and providing feedback for reciprocal growth and learning.

The Manager, Bike MS will oversee an assigned portfolio in the defined market areas and ensure the successful implementation to reach fundraising and engagement goals. The Manager will cultivate positive relationships with the top participants/teams, volunteer committees, and corporate and community supporters. This position is responsible for relationship building and revenue growth through active management of a teams and top fundraiser portfolios.

The Manager, Bike MS acts as an ambassador for the National MS Society, always striving to engage participants and donors with the mission. This position collaborates across departments to foster participant engagement, exceed participant and donor expectations with the Society and drive fundraising and participation. Strong relationship building skills, a positive, can-do attitude, and a commitment to working as a team are essential for success in this role.

Essential Function/Responsibility (80%)

Implement campaign strategies to engage, recruit, cultivate, and retain participants for assigned events to achieve fundraising success

• Collaborating with market leadership this position executes operational plans that focus on acquisition, retention and cultivation of top fundraisers, teams, participants, sponsors, etc.
• Manages and cultivates relationships with teams, top fundraisers, participants, sponsors, & volunteers to facilitate increased involvement and giving
• Provides staff support to volunteer committees, recruits, and trains volunteers
• Increases participant and local corporate partner engagement resulting in growth in registrations and fundraising revenue.
• Collaborating with team members, ensure all participants have a positive event experience
• Regularly monitor the performance of fundraising portfolio to ensure timely responsiveness to new registrants, to recognize fundraising and recruitment milestones and to maximize retention.
• Leverage mission related resource to engage participants during the year
• Steward top fundraisers and team captains year-round with mission focus and gratitude.
• Manages event budgets
• Coaches, develops, and supervises market staff responsible for executing the operational plan (when applicable); conducts performance reviews and provides mentorship and feedback to staff to further their skill development (when applicable)
• Other duties as assigned

Facilitates Volunteer Engagement for fundraising and event experience in the assigned event revenue portfolio (20%)

• Engage volunteers through meaningful and impactful work that is well defined and structured by employing the strategies, tools, and resources in their local market.
• Identify, develop, and grow volunteer capacity to achieve measurable and sustainable results while removing obstacles.
• Build and develop volunteer leadership committees to grow revenue and participation in Bike MS.
• Cultivate volunteers, seek, and provide feedback and shares opportunities for reciprocal growth and learning.
• Other duties as assigned