Claims Assistant

Legal & General America (LGA) is a nationally recognized market leader in the life insurance industry. By joining LGA, you become part of a team that works diligently each day to protect families. We are a collaborative organization that's built on trust, creativity, and taking initiative. Our work is part of a larger cause. We help close the life insurance gap so more families can be protected financially. We value each member of our community and provide excellent benefits, opportunities for personal growth, and a chance to make a difference. Our associates' passion and dedication, as well as our career development opportunities, outstanding benefits, focus on wellbeing, and community support contribute to our exceptional workplace culture!

Legal & General America believes diversity makes us better. For us, it is not just about being an Equal Opportunity Employer, which we are proud to be. It is about inviting different experiences, backgrounds, and perspectives to our work; and making conscious efforts to reach out to candidates who can bring different ideas and perspectives to what we do and create together. We invite passionate people, committed to excellence, to join our team. We invite you to make our team richer and better. Visit our careers page here to learn more about us and why we've been a certified Great Place to Work for the past seven years in a row.

The Claims Assistant role is responsible for the review and processing of live rescissions within established productivity and quality standards. Complete all other claims related tasks to meet or exceed pre-defined productivity and quality standards.

Review and process live rescissions within established productivity and quality standards.
• Review rescission referrals received from Underwriting Audit to confirm completeness of data entered into tracking system.
• Prepare written communication to insureds regarding rescission of in force life insurance policies.
• Communicate, verbally and in writing, with insureds, attorneys, agents, and other company staff to discuss and/or resolve matters relevant to effective claims administration.
• Send disbursement correspondence and document file reflecting refund amount.
• Document all activity to support policy file
• Keep abreast of claims related regulatory requirements.
• Operate in a team environment and support other team members to enhance overall productivity.
• Complete all other projects and tasks as assigned by management.

Education

High School diploma or equivalent
Some college preferred

Experience/Knowledge

1 year of experience in life or health claims or customer service/administrative position preferred.

Skills

Typing 35 WPM
Proficiency in spreadsheet and word processing software
Detail oriented
Strong organization skills
Outstanding verbal and written communication skills

Superior customer service skills
Good problem solving and negotiation skills
Good analytical skills
Ability to work in a fast-paced environment
Flexible with regard to work hours and overtime
Knowledge of Microsoft Office

What's in it for you?

We'll offer you a competitive salary. Your benefits will include health, life, and dental insurance, 401K with company match up to 6% as well as a pension package, time off, and wellness initiatives throughout the year (we like doing fun stuff). We're big on professional development and we'll support and mentor you in your career progression and expect you to help us pay it forward by helping us develop tomorrow's leaders and growth-focused professionals. We believe in teamwork, collaboration, wellbeing, and knowledge sharing as our fundamental ways of working.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

This role is to be filled outside of the state of Colorado.