Vice President Global Revenue Operations

Hi there! We are Semrush, a global IT company developing our own product-a platform for digital marketers. And this is our Vice President, Global Revenue Operations role for those who can find a common language with anyone in the world.

In this role, you will be instrumental in working with the sales and customer organizations. This role is charged with analyzing the business, making improvement recommendations, and managing our go-to-market teams' operational elements. Your team will focus on planning and analytics, developing strategy, identifying efficiencies, and leading the enablement efforts. for the sales and customer operations departments

Tasks in the role

• Lead the Global Revenue Operations organization and counsel the Chief Sales Officer and SVP of Customer Success.

• Ongoing development and analysis of financial plans and objectives, including those aligned with the FP&A team.

• Lead the enablement function for Sales, Account Managers, and Customer Success reps for onboarding new reps, ongoing soft-skill development, technology training, and management development.

• Establish sales/account management compensation program rules, policies, and procedures and administer compensation plans.

• Partner with leadership to identify opportunities for process improvement; foster an environment of continuous improvement.

• Consult with leadership to define optimal performance measurements and performance management programs to help ensure sales organization success.

• Partner with leadership to define strategy & planning, including org structure, go-to-market motion, KPIs, Headcount needs, and investments.

• Deliver operational excellence in pipeline, forecast, and reporting by delivering analytics and insights to sales & finance leadership that measure key business drivers.

• Drive annual planning process across global sales organization, including business modeling, territory planning, and compensation design, in close partnership with sales, finance, and other cross-functional leadership.

• Lead all cross-functional initiatives that impact sales, including technology implementations, M&A integration, and quarterly board preparation.

• Leveraging data, identifying gaps in our current systems/processes, and recommending improvements to drive revenue growth, promote scalability, and ensure operational efficiency.

• Oversee and optimize the go-to-market technology stack, recommending new tools and facilitating discussions with vendors. Along with this, monitor and drive a high degree of data integrity in Salesforce and other tools to ensure the team can make key business decisions with confidence.

• 15+ years of Sales and/or Sales Operations leadership experience in a similar size, scale, and pace.
• Business-to-Business (B2B) software product/technology company-transactional/volume experience preferred.
• Executive presence, combined with the ability to envision the 'art of the possible,' with the acumen and earned trust factor to influence/convince key stakeholders to embark upon those journeys.
• Experience with a large sales and customer success tech stack-current stack: salesforce.com, Chorus, SalesLoft, Seismic, Tableau, Calendly, Marketo, Google Suite, Zoom, Slack, Jira.
• Proven track record of developing sales strategies and clearly and effectively communicating those strategies to the C-Suite.
• Passion for collaborating horizontally and vertically within an organization comprised of diverse groups of people, combined with the ability to adeptly navigate various points of view and interests.
• Experience managing analytically rigorous corporate initiatives, leveraging standard SaaS sales metrics and benchmarking.
• Proven ability to identify and lead growth-enabling initiatives for rapidly scaling organizations.
• Well-organized, strong communication skills and ability to manage and influence direct and indirect reports with high motivation for continuous improvement and ability to drive impact.
• Business intelligence, analytics, and data science experience.
• Enablement team leadership experience is preferred.