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Service Reliability Engineer
| Apple, Inc.|
United States, Washington, Seattle
|September 18, 2023|
Posted: Jun 22, 2023
Weekly Hours: 40
Role Number: 200487512
Do you love engineering and running systems and infrastructure that will delight millions of customers? Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly! Bring passion and dedication to your job, and there's no telling what you could accomplish. The iWork SRE team is looking for a Service Reliability Engineer (SRE) to design, build tools and support our large-scale content system for iCloud. The best candidates will have proven software development skills and strong Linux / Systems expertise, understand SRE, and know what it will take to run services at Apple scale with high operational precision. We play a critical role in the day-to-day operations of services relied upon across Apple while partnering with engineering teams to ensure we, and they are successful!
Our team is collaborative; we work closely with partner teams to deliver the best results for Apple. We strive to balance the best solution with the need to get things done for each engineering challenge we face. Good ideas are heard, and results are rewarded. As an SRE at Apple, you will: * Operate, monitor, and triage all aspects of our production and non-production environments. * Pioneer and implement the next-generation telemetry system for iWork. * Prepare alert handling procedures, runbooks, and collaborate with the off-shore SRE teams. * Automate deployment and orchestration of services into the cloud environment as well as other routine processes. * Actively participate in capacity planning, scale testing, and disaster recovery exercises. * Interact with and support partner teams, including engineering, QA, and program management. * Cultivate and maintain relationships with internal and external third-party vendors.
Education & Experience
Bachelor's Degree in Computer Science, an engineering-related field, or equivalent related experience. Advanced Degree preferred.
Pay & Benefits