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Lead Lift Operator - Winter 23/24

Crystal Mountain Resort
paid time off, 401(k)
United States, Washington, Bonney Lake
October 27, 2023
Seasonal (Seasonal)

WORK AND PLAY IN THE MOUNTAINS
Join our team of big mountain adventurers at the largest ski resort in Washington! Here at Crystal, it's more than our work. It's our passion for the guest experience, the outdoors, and the community that bring us together at the end of the tree-lined road. We come from near and far to be up on the mountain because it's an experience you just don't get anywhere else. Events are always on the calendar and friends are always down to play. Work in the beautiful National Forest, neighboring Mt. Rainier, as a premier Ikon Pass destination with a whole lot of stoke to share.

JUST LIKE THE TREES, WE ARE GROWING! Apply today to grow your mountain roots with us- whether you are looking to escape the city, expand your skills, or progress in the ski industry, we have a variety of roles for hard-working and enthusiastic team-players. Find your line, join our team!

BIG PEAKS, BIGGER PERKS

Employee perks:
  • Free Alterra season pass (unlimited, direct to lift at all Alterra resorts)
  • + Free Alterra season pass for spouse and dependents 25 & under
  • 50% off window ticket price at IKON partner resorts
  • Free access to Alterra Mountain destinations during time off
  • Free ski-referral letters for employees to use at other mountain resorts during time off
  • Discounted friends & family day-ski vouchers (Up to 85% off)
  • Discounts on Ski & Snowboard Lessons
  • Discounts on Ski & Snowboard Rentals
  • Discounts on Gear Tune-Ups
  • Discounts on Food & Beverage
  • Discounts at Crystal Mountain Retail shops
  • Free Crystal branded swag
  • Pro deals on gear with 100s of brands
  • Discount Marketplace
  • Deals on accessories, auto, electronics, entertainment, fitness, food, home, pet supplies, travel, and more
  • Employee-only Night Skiing events
  • Employee Housing available, on-mountain and off-mountain
  • Accrued paid time off for eligible positions
  • Group health insurance for eligible positions
  • 401K benefit and generous match with immediate vesting for all staff members over 21
  • Opportunities for growth, advancement, and year-round employment


Position Title: Lift Lead Operator

Business Unit: Mountain Operations

Position Reports to: Lift Operation Manager, Lift Operations Supervisors

Positions Reporting to this Role: Lift Operators

Location: Crystal Mtn., Washington

Wage Range: Lead Lift Operators are paid $22.00 / hour

ESSENTIAL DUTIES-

  • Safely and efficiently perform all duties of a Lift Operator
  • Assist guest of all ages and abilities load and unload chairlifts
  • Enthusiastically interact with guests throughout the day and provide customer service
  • Set up multiple lifts everyday day and must quickly develop a working knowledge of those lifts and work area
  • Lead your team of Lift Operators in assigned tasks and projects
  • Must be able to adhere to all company and departments policies and procedures and set an example for others to follow
  • Assist in training new employees in Daily Operations
  • Ensure all breaks are completed in accordance with Department of Labor policies
  • Responsible for the overall appearance of assigned lift stations and staff, as well as auditing station supplies and lift logs throughout the day
  • Perform Crowd Control


This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.

KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS-

  • Must be 18 or older
  • Leadership and/or Lift Lead experience required
  • Ski/Snowboard experience required
  • Clear and concise verbal and written communication skills
  • Excellent customer service skills
  • Must be self-motivated and able to maximize use of time and resources


PHYSICAL DEMANDS AND WORKING CONDITIONS-

  • This position is required to work evenings, early mornings, weekends and holidays while in operation.
  • Able to lift, carry, or otherwise move and position a minimum of 30 pounds on an occasional basis.
  • Ability to work for extended periods of time sitting, standing, bending, reaching, and speaking on a constant basis.
  • Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
  • Working outside in various extreme cold weather conditions for long periods of time


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions.

An Equal Opportunity Employer

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