Clinical Program Director - Staniford Street

Bay Cove Human Services' mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts.

Bay Cove Human Services is committed to ensuring the representation and participation of candidates from diverse backgrounds and experiences. We encourage all qualified individuals, particularly those from historically marginalized groups, to apply.

Job Summary:

The Journey to Success (JTS) program has a long history of serving formerly chronic homeless individuals who are under the influence of alcohol or other substances and those who, due to their mental health and/or substance use, exhibit behaviors that often create barriers to accessing and retaining permanent supportive housing. The JTS Program provides low threshold housing services in a manner that addresses the specific needs of the individuals through engagement in care and assessment of needs with the goal of sustaining safe and affordable permanent housing. The Clinical Program Director assures that the program adheres to the service delivery model and supplies timely and efficient data on service delivery. It is the commitment of the program that tenants of the JTS Program are served with dignity and respect and that each individual's service delivery is tailored to optimal interventions based on their history and preference. The Clinical Program Director supports this commitment through their leadership, direction, and sound management of the program. This is an exempt position.

The Clinical Program Director will have a variety of roles and responsibilities within the JTS program including but not limited to supervising case managers and managing a caseload of tenants, providing clinical feedback and consultation to staff regarding clients that have complex mental health needs, care coordination for clients with complex mental health needs, interfacing with other service providers that work with JTS tenants, crisis intervention and de-escalation.

The Clinical Program Director assesses each person's needs for services and engages in follow up that best ensures their safety and well-being. S/he facilitates the person's engagement or re-engagement in behavioral health services through referral to community based services that are consonant with the person's needs and preferences.

Supervisory Responsibilities: Supervision of 2 FTE Housing Support Case Managers

Essential Functions of Position:

• Assures that the program
• Develops and/or monitors
• Collaborates with Bay
• Works closely with
• Leads the program
• Serves as a
• Model for providing
• Responsible for ensuring
• May perform other duties

Requirements for the position:

• Minimum 2 years of experience in human services or a related field with experience with adults with major mental illness and crisis intervention.
• Must have a Master's degree in social work, psychology, or related field.
• Must be able to obtain licensure (LMHC, LCSW, LICSW) within the first year of employment.