Temporary (6 Months) Vendor Operations Specialist

HMA
vision insurance, parental leave, paid time off, paid holidays, 401(k), retirement plan, remote work
United States, Washington, Bellevue
10700 Northup Way (Show on map)
Nov 27, 2023
HMA is the premier third-party health plan administrator across the PNW and beyond. We relentlessly deliver on our promise to provide medium to large-size employers with customized health plans. We offer various high-quality, affordable healthcare plan options supported with best-in-class customer service. We are proud to say that for three years, HMA has been chosen as a 'Washington's Best Workplaces' by our Staff and PSBJ. Our vision, 'Proving What's Possible in Healthcare,' and our values, People First!, Be Extraordinary, Work Courageously, Own It, and Win Together, shape our culture, influence our decisions, and drive our results. What we are looking for: We are always searching for unique people to add to our team. We only hire people that care deeply about others, thrive in evolving environments, gain satisfaction from being part of a team, are motivated by tackling complex challenges, are courageous enough to share ideas, action-oriented, resilient, and results-driven. What you can expect: You can expect an inclusive, flexible, and fun culture, comprehensive salary, pay transparency, benefits, and time off package with plenty of personal development and growth opportunities. If you are looking for meaningful work, a clear purpose, high standards, work/life balance, and the ability to contribute to something important, find out more about us at: How YOU will make a Difference: Oversee and manage the Product-Vendor relationship for our health solution products that clients pay for. Working with existing vendors to ensure they are delivering against the contracted scope of work and requirements. What you will do: Vendor relationship management (maintain the regular cadence of vendor calls/check-ins) Ongoing performance and status monitoring of vendor, which includes: Conduct regular cadence of check-in meetings Plan and drive Business Reviews Performance Reporting (begin work to establish a framework for tracking KPIs and publishing standard reports). Create a project plan, follow timelines, track and follow up on actions, manage details, and understand dependencies (this is not role that will facilitate other team member's work tasks). Issue triage and resolution (using Smartsheet as the tracking tool, with opportunity to drive suggestions for improving the tracking methodology) Manage and audit billing and invoicing. Support Account Management team with product questions and education Work with Marketing to update client/member facing collateral Manage RFP for new/replacement vendor(s) if required Knowledge, Experience, and Key Attributes needed for Success: Bachelor's Degree with a focus in Healthcare Administration or Business Administration preferred. Operational mind set. Process-oriented. Understands step by step, dependencies and multi-stakeholder involvement. Can work cross functionally across different departments. Takes initiative and has a bias for action - you are the type of person who will dig in, roll up sleeves and get the work done according to timelines. Organized, detail oriented, thorough, good at follow-through and ensuring accountability from responsible parties. Strong verbal and written communication skills both for internal communication/asks/updates and external - building strong vendor relationships. Familiarity with healthcare administration is a plus (but not required) Compensation The base salary range for this position in the greater Seattle area is $35/hr-$45/hr and varies dependent on geography, skills, experience, education, and other job or market-related factors. In addition, HMA provides a generous total rewards package for full-time employees that includes: seventeen (IC) days paid time off; eleven paid holidays, one paid personal and one paid volunteer day; company-subsidized medical, dental, vision, and prescription insurance; company-paid disability, life, and AD&D insurances; voluntary life insurances; HSA and FSA pre-tax programs; 401(k)-retirement plan with company match; wellness incentive and reimbursement; remote work and continuing education reimbursements; discount program; parental leave; and a charitable giving match. For more information about HMA, visit . Disclaimer: The salary, other compensation, and benefits information are accurate as of this posting date. HMA reserves the right to modify this information at any time, subject to applicable law. How we Support your Work, Life, and Wellness Goals We offer a comprehensive total rewards package including: competitive pay; annual incentive; medical, dental, and vision insurance; 401K retirement plan with match; generous PTO and holidays; an onsite gym facility; a gym subsidy; Life, AD&D, Short-Term and Long-Term Disability Insurances; an Employee Assistance Plan; free parking and easy freeway access to I-405 and I-520; a well-stocked kitchen on-site with subsidized snacks and refreshments; year-round wellness activities; the ability to earn a $500 wellness incentive; monthly events; paid volunteer hours and more! HMA requires a background screen prior to employment. Protected Health Information (PHI) Access Healthcare Management Administrators (HMA) employees may encounter protected health information (PHI) in the regular course of their work. All PHI shall be used and disclosed on a need-to-know-basis and according to HMA's standard policies and procedures. HMA is an Equal Opportunity Employer