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International Customs Import Specialist

Sirva

Nov 26, 2023
International Customs Import Specialist Chicago, IL, USA * Oakbrook Terrace, IL, USA Req #3464 Wednesday, November 1, 2023 Role Overview: The role will be responsible for the general support functions of our experienced team. These responsibilities include, but are not limited to, shipment tracing, customer service, documentation handling (preparing, collecting, distributing), & tariff compliance. This position will have contact with customers, agents, vendors, port brokers, customs, FDA, USDA, and other government agencies. What You'll Be Doing 40% Shipment Tracing: * Update tracking systems daily and process shipment prompts. 30% * Documentation Handling: Responsible for arranging and handling all shipping documents & processing with port brokers, customs, FDA, USDA, and other government agencies with a basic understanding of customs valuation, classification, audit and trade programs. 20% * Keep Customers, Agents, Vendors, Port Brokers, Customs Brokers informed of status changes in a timely manner. 10% * Assist the team with resolving shipment and compliance issues as required. (I.e. missing documentation, delayed shipments, tariff compliance, tracking of US government trade policy to ensure that all benefits under current or potential trade law can be exercised, entry writing of customs along with pre and post entry audits, etc.) What You Bring to Sirva * 1-2 years in customer service and transportation industry. * Excellent Communication skills both oral and written. * Ability to prioritize and handle multiple tasks. * FDA and USDA knowledge. * Strong analytic problem-solving abilities. * Knowledge of automated systems (AMS, ABI, SAP, ACE). * Microsoft office application usage (Excel, Word, Outlook). * Ability to work successfully in a team environment where work direction will be provided by multiple people (Matrix Environment) * High School education; Undergraduate degree preferred. What Sirva Offers Competitive salary and incentive plans Workplace flexibility for a balanced work/life approach Comprehensive benefits packages and wellness program Generous company-paid vacation days and holiday time Challenging, collaborative, diverse corporate culture Ongoing opportunities for learning and career development Sirva Worldwide, Inc. provides HR and mobility professionals with the resources, guidance, and support they need to achieve the best possible relocation for talent, and for the companies that move them. As a leading global relocation management and moving services company, we bring together personalized program solutions, expansive global reach, innovative technology, and an unmatched supply chain to transform businesses of any size and empower talent moving to their next opportunity. From corporate relocation and household goods to home sale and commercial moving and storage, our portfolio of brands (including Sirva, Allied, northAmerican, Global Van Lines, Alliance, Sirva Mortgage and SMARTBOX) provide everything needed to move talent and deliver experience. At Sirva, we're committed to cultivating a workplace that reflects the diversity of the global organizations that we serve. We recognize that building an inclusive, engaged company culture results in empowered employees that reflect a wide range of approaches and perspectives. Those perspectives lead to new ideas. New ideas lead to innovation and excellence. Our approach to diversity, equality and inclusion is driven by a commitment to these values and a belief that diversity makes our company stronger. Sirva is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Sirva also prohibits harassment of applicants and employees based on any of these protected categories. It is also Sirva's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. The Federal EEO Law Poster may be found at http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. If you need a reasonable accommodation because of a disability of any part of the employment process, please send an email to Human Resources at and let us know the nature of your request and your contact information. Other details Pay Type Salary Chicago, IL, USA Oakbrook Terrace, IL, USA Share this job: