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Education and Learning Intern

International Rescue Committee
United States, New York, New York
April 11, 2024
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and more than 25 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees delivers lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Resettlement is at the heart of the IRC's work with refugees. Services provided meet refugees' basic needs for food, shelter and legal rights in the early, critical stages of the long-term resettlement process. All activities lay the foundation for clients to become self-sufficient and contribute positively to their new community. The Education and Learning Interns will assist the Education and Learning Case Manager in supporting refugee and asylee adults and children, meet their short-term and long-term education goals.

Please note that this is an unpaid position.

This is an in-person position.

RESPONSIBILITIES:

  • Support ESL enrollment for adult clients
  • Collect medical records, school records, and other official documents to enroll newly arrived youth in school
  • In coordination with the Education and Learning Case Manager, Casework Supervisor, and other interns, develop and conduct orientation to U.S. school system for newly arrived families
  • Support families with applying for free lunch, purchasing or procuring school supplies and beginning school
  • Track and document all related activities in appropriate internal database system
  • Upload client documents in internal databases

    Learning Objectives:
  • Get hand-on experience working with refugee populations soon after they arrive in the US
  • Learn about the refugee resettlement process
  • Intern will learn how to effectively manage caseloads of adults and youth clients
  • Intern will learn how to track and analyze qualitative and quantitative data regarding refugee learning outcomes
  • Intern will learn how to communicate effectively across different cultures and navigate difficult conversations with clients
  • Interns will learn how to navigate the educational system within the U.S.


Minimum Qualifications:
  • Current undergraduate or graduate student, or recent graduate
  • Experience or interest in working with refugee and immigrant communities
  • Punctuality, excellent time management skills, and a flexible schedule
  • Outstanding communication and interpersonal abilities
  • Ability to maintain confidentiality regarding client information
  • Excellent organizational and leadership skills
  • Strong Attention to details
  • Ability to work with minimal supervision
  • Office and administration experience a plus, but training will be provided
  • Strong intercultural communication skills; demonstrated ability to work effectively with people from other cultural backgrounds
  • Technology requirements:Interns will be required to use their own technology tools to work on virtual opportunities.
    IRC is not responsible for any personal device expenses such as personal smartphones, tablets, hotspots, data charges, etc.All personal devices must:
    1). Be kept current with all operating system updates and security patches,
    2). Use a password or PIN with a minimum of 4 characters to log onto smartphones and tablets and 8 alpha and numeric characters for a Laptop.
    3). Have lock screen set to 10 minutes or less with a password required to unlock the device
    4). Configurations must be set to delete all data or lock after 10 unsuccessful attempts to enter a password or PIN. Lockout period must be no less than 30 minutes.
    5). Additional policy details will be discussed during orientation and training.

CLEARANCES:

All offers are contingent on successfully passing background and criminal history checks as required by federal and state law or by IRC policy.

COMMITMENT:

SUMMER: Minimum 20 hrs/wk for 3 months
FALL/SPRING: Minimum 10 hrs/wk for 14 weeks
Primary availability during IRC business hours (M-F; 8:30am-5:00pm)
Preference given to applicants able to make multi-term commitment

Reports To: Come Niyongabo, Education and Learning Case Manager


Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way - our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

Commitment to Gender, Equality, Diversity, and Inclusion:
The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.
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