Job posting has expired
Enrollment Services Specialist I
| Foothill-De Anza Community College District
|December 06, 2023
Enrollment Services Specialist I
Closing Date: 11/27/23 **
**Any complete applications received after the review date will only be forwarded to the hiring committee at their request.
Enrollment Services Specialist I
Salary Grade: C1-44 (I)
Starting Salary: $4,486.22 (per month) plus benefits
Full Salary Range: $4,486.22 - $5,997.37 (per month)
Enrollment Services Specialist II
Salary Grade: C1-48 (II)
Starting Salary: $4,939.33 (per month) plus benefits
Full Salary Range: $4,939.33 - $6,615.55 (per month)
The Foothill-De Anza Community College District is currently accepting applications for the classified position above. We are looking for an Enrollment Services Specialist I.
Foothill - De Anza Community College District Mission Statement:
The mission of the Foothill-De Anza Community College District is student success and educational excellence. The district and its colleges provide access to affordable, quality educational programs and services that develop a broadly educated and socially responsible community that supports an equitable and just future for California and the global community. Every member of our district contributes to a dynamic instructional and learning environment that fosters student engagement, equal opportunity, and innovation in meeting the various educational and career goals of our diverse students. Foothill-De Anza is driven by an equity agenda and core values of integrity, inclusion, care for our students' well-being, and sustainability.
De Anza College Mission Statement:
De Anza College provides an academically rich, multicultural learning environment that challenges students of every background to develop their intellect, character and abilities; to realize their goals; and to be socially responsible leaders in their communities, the nation and the world.
De Anza College fulfills its mission by engaging students in creative work that demonstrates the knowledge, skills and attitudes contained within the college's Institutional Core Competencies:
Reporting to the De Anza College Enrollment Services Division, the enrollment services I position will serve potential, new and continuing students as well as members of the public in all areas of enrollment (applications, registration, etc.) and records at De Anza. Illustrative examples of duties might include helping students apply, registration (add/drop/withdrawal), verifying student enrollment, issuing transcripts, and participating in large-scale recruitment events. This front-line position will require candidates to be confident with technology, comfortable responding to a high volume of inquiries via email, phone and in-person, and interested in learning and adapting to new and innovative processes to meet our students' needs. Lastly, this position will help guide a team of amazing student employees in their daily tasks.
Under general supervision, provides a variety of student enrollment and support services in assigned Enrollment Services area(s) including but not limited to student records, registration, grade changes and missing grades, residency reclassifications, enrollment and graduation verification, transcript review and processing, concurrent enrollment, positive attendance, online application process, third party payments, loan deferment, and other related service areas mandated by the Student Success Act; provides information and assistance to students and the public regarding enrollment, admissions, and student records; and performs related duties as assigned.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from assigned supervisory and managerial staff. Exercises no supervision of staff.
Enrollment Services Specialist I: This is the entry-level class in the Enrollment Services Specialist series. Initially under close supervision, incumbents with some office/program support experience learn applicable laws, rules, regulations, and District policies and procedures relevant to assigned area(s) of responsibility. Positions at this level perform most of the duties required of the positions at the II level, but are not fully trained to independently perform the full scope of duties within all areas of Enrollment Services. Initially, work is supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise. As experience is gained, assignments become more varied and are performed with greater independence.
Enrollment Services Specialist II: This is the journey-level class in the Enrollment Services Specialist series responsible for performing the full range of duties in support of Enrollment Services programs. Positions at this level are distinguished from the I-level by the performance of the full range of duties as assigned, working with a high degree of independent judgment, tact, and initiative, and being fully trained in all procedures related to all areas of Enrollment Services. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the Enrollment Services Coordinator in that the latter is a coordinator-level classification responsible for planning, organizing, coordinating, and overseeing the daily operations of assigned Enrollment Services office.
Positions at the II-level are normally filled by advancement from the I-level after three years; progression to the II-level is automatic unless there is documented non-satisfactory work performance. When filled from the outside, the employee is required to have at least three years of prior related experience that allows the employee to meet the qualification standards for the II-level.
EXAMPLES OF TYPICAL FUNCTIONS (Illustrative Only)
Incumbents at the Enrollment Services Specialist I level may exercise some of the knowledge and abilities listed below in a learning capacity.
Enrollment Services Specialist I/II: Equivalent to an Associate's degree from an accredited college
Enrollment Services Specialist I: one (1) year of administrative and office support experience.
Enrollment Services Specialist II: three (3) years of increasingly responsible experience in enrollment and student support services programs at an institution of higher education.
Licenses and Certifications:
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 20 pounds. Reasonable accommodations will be made for individuals on a case-by-case basis.
Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.
If any required application materials are omitted, the committee will not review your application. Items not required (including reference letters) will not be accepted. For full-consideration, all application packets must be received by 11:59 pm on the closing date.
Please allow yourself ample time to complete your application and resolve any technical difficulties that may arise with your submission. We do not guarantee a response to application questions within 48 hours of the closing date. You may also visit our “Applicant Information” to assist with technical difficulties at: http://hr.fhda.edu/careers/a-applicant-instructions.html
CONDITIONS OF EMPLOYMENT:
Position: Full-Time, Permanent, 12-months per year
Starting date: As soon as possible upon completion of the search process.
Excellent benefits package which includes medical coverage for employee and eligible dependents, dental, vision care, employee assistance program, long term disability, retirement benefits and basic life insurance. For information on our benefits package that includes medical for employees and dependents, visit our web site: http://hr.fhda.edu/benefits/index.html.
Persons with disabilities who require reasonable accommodation to complete the employment process must notify Employment Services no later than the closing date of the announcement. The successful applicant will be required to provide proof of authorization to work in the U.S. All interviewing costs incurred by applicant are the responsibility of the applicant.
For more information about our application process contact:
Foothill-De Anza Community College District
12345 El Monte Road
Los Altos Hills, California 94022
To apply, visit https://fhda.csod.com/ux/ats/careersite/4/home/requisition/1453?c=fhda