Staff Supervision & Development
* Directly supervise, guide, and mentor 4-5 full-time professional live-in Residence Hall Directors (
RHD), responsible for the management of daily operations, staff supervision, and implementation of an intentional comprehensive engagement plan for their campus living community.
* Indirectly supervise 1-2
ARLC Graduate Assistants and approximately 50 Resident Assistants.
* Build strong and effective working relationships with live-in staff members; establish and maintain ongoing communication and feedback channels with direct reporting staff, including regular meetings and interactions.
* Collaborate with the leadership team, departmental staff, and campus partners to plan and implement intentional and ongoing staff training and development opportunities; assist in the development and reinforcement of individual professional development plans.
Community
Development
&
Engagement
* As part of the Leadership Team, determine priorities for the departmental community and resident engagement framework that supports the intersection of academic, career, and social life for freshmen through senior/grad housing.
* Collaborate with campus partners and UH staff to develop and implement programs and initiatives that promote student success and engage targeted resident resources in specific campus living communities.
* Establish goals and priorities for building inclusive communities; promote and demonstrate the department's Commitment to Inclusive Communities by aiding in the creation of environments that value and respect individuals, and integrate awareness and appreciation of differences.
Care & Conduct
* Meet with students involved in high-level or escalated cases of concern to ensure appropriate follow-up and support.
* Serve as a member of the
CCAPE Meeting to identify and respond to students of concern in the campus living communities.
* Support and refer students and staff in need of professional services and resources; be knowledgeable of campus and community resources.
* Consider parents/guardians as partners in the growth and development of residents; within
FERPA guidelines, respond promptly to parents/guardians regarding their student concerns and experiences.
* Work closely with the Office of Student Conduct, Rights, and Advocacy to ensure conduct case management, consistency, and follow-through of area student conduct cases and staff adjudication procedures.
* Serve as a hearing officer for student conduct cases that may result in University Housing probation
* Collaborate regularly with the Office of Student Conduct, Rights, and Advocacy,
NKU Police Department, Counseling Services, Office of Student Accessibility, and other key University stakeholders.
* Participate in the manager-level on-call rotation with Leadership Team members to share emergency/crisis support and consultative assistance with on-call staff; respond to high-level critical incidents.
Administration
* Support
HRL staff in their roles as building managers
* Encourage prompt attention to facilities issues/concerns and proficient use of Adirondack Solutions for operational functions.
* Develop and maintain proficiency to be able to support staff with primary software systems (
THD, Maxient,
SAP) including facilities/operational procedures such as facility maintenance monitoring, room assignments, room changes, staff transfers, building occupancy, consolidation, accommodations, application processes, etc.
* Communicate major incidents or concerns to the Directors as they arise.
* Advocate for facilities enhancements that promote the holistic development of students; work with staff to determine appropriate needs and improvements.
* Participate in hall opening and hall closing planning processes according to scheduled building usage.
* Manage area budget, including expenditure approvals and oversight of student employment trends.
Leadership and Development
* Support students, staff, and UH in advancing the departmental mission and four foundational value areas.
* Contribute to and participate in strategic planning, department goal setting, data/assessment efforts, and determining community staffing priorities and initiatives.
* Communicate area and departmental trends, concerns, and achievements regularly with the supervisor and leadership team.
* Develop positive working relationships with other campus departments, agencies, and resources that serve students.
* Participate in and/or lead various meetings and development exercises including weekly Residence Life meetings.
* Lead and support
HRL staffing and departmental initiatives, exercises, and development opportunities around diversity, inclusion, and intercultural competency.
with the supervisor |