Patient Registrar

At Johns Hopkins Bayview Medical Center we offer an excellent Benefits Package, to include:

• Affordable healthcare
• Paid Time Off (PTO) and company paid holidays
• Tuition Assistance
• Life and disability insurance
• Opportunities for career development
• Employee discount program - travel, tickets, dining and more!

Patient Registrar Position Summary:

To provide pre-registration, registration and discharge services for patien6ts in the ambulatory clinics. Overall functions include telephone utilization, insurance verification, chart preparation, cash collection activities, and lab/test preparation.

Patient Registrar Key Accountabilities:

• Performs receptionist duties such as setting up appointments, pre-registrations, registrations, and discharge process in accordance with departmental standards.
• Ensures that appointments, clinic notes, and consults are mailed or faxed out in a timely manner.
• Demonstrates sound understanding of computerized registration system and manual back-up system during computer down time.
• Verifies insurance data and obtains and documents authorizations for care as required by various insurance agencies.
• Performs all cash collection procedures accurately and courteously at the time of registration.
• Follows physician written instruction at discharge to ensure appropriate scheduling of appointments and tests.
• Assists with the quality management program activities of the department in order to participate in ensuring quality goals are met and maintained.
• Knows, understands and abides by the policies and procedures of JHBMC.

Work Schedule: FT, Day shift, 40 hrs/wk

Work Location: Baltimore, MD

Patient Registrar Qualifications:

• High school diploma and 6 months of previous experience.
• Analytical skills to gather and interpret data in situations in which the information or problems are relatively routine.
• Ability to exchange information on factual matters, schedule appointments, greet visitors, explain Medical Center policies, and/or relay messages to appropriate personnel.
• Courtesy and tact when dealing with patients, visitors and medical center employees.

We are committed to providing a healthy and safe environment for our patients, visitors and staff members. The Johns Hopkins Hospital has a tobacco-free at work policy. Employees must refrain from using any tobacco products during their work shifts - including while at lunch or on breaks, and whether they are on or off campus.