Senior Data Support Management Analyst

Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $72 billion and created 1 million homes across all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands - all to make home and community places of pride, power and belonging.

Join us at enterprisecommunity.org

Working at Enterprise

At Enterprise, you'll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You'll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you're valued and supported in your growth journey.

Enterprise offers career opportunities in our with an.

Job Description Summary

Job Description

Database Oversight:

• Administer, configure, and maintain the Resident Services reporting system.
• Develop and implement data management policies, procedures, and best practices.
• Monitor database/system performance and optimize for efficiency and reliability.
• Ensure data security, compliance, and privacy standards are upheld.

Data Quality Assurance:

• Establish and enforce data quality standards to maintain accurate and reliable resident records.
• Regularly audit and clean data to resolve inconsistencies and errors.
• Collaborate with team members to identify data-related challenges and implement solutions.
  

Training and Support:

• Provide training and support to staff members using the Resident Services reporting system.
• Act as the primary point of contact for reporting system -related inquiries and issues.
• Troubleshoot and resolve technical problems promptly.

Reporting and Analysis:

• Create and generate reports and dashboards to track resident services outcomes and effectiveness.
• Perform data analysis to identify trends, opportunities, and areas for improvement.
• Present findings and recommendations to senior management.

Collaboration:

• Work closely with the Resident Services team to understand their data needs and requirements.
• Collaborate with internal IT team to coordinate system upgrades, enhancements, and integrations.
• Foster a culture of data-driven decision-making within the organization.

Preferred Qualifications:

• Bachelor's degree in data management, Information Technology, or a related field.
• 3-5 years of proven experience in database management and data reporting and analysis
• Project Management experience.
• Strong understanding of data quality principles and best practices.
• Ability to coordinate and consolidate reports from a large team of Resident Services Managers.
• Experience working in a mission-driven organization or familiarity with issues in community development, housing, demographics and/or real estate development, preferred.
• Knowledge of demographic data and measurement techniques from the Census, HUD, and other common sources.
• Experience visually representing data and producing interactive data tools or reports.
• Excellent written and verbal communication skills, especially in translating data for non-technical audiences.
• Adaptable and collaborative, with an ability to assess data reporting needs and systems and transition to new platforms as applicable.
• Experience working with diverse, multi-functional teams, virtually or in-person.
• Excellent critical thinking and creative problem-solving skills.
• Ability to successfully work on multiple time-sensitive projects simultaneously.
• Curiosity, desire for self-improvement, passion for social equity, and excitement about sharing new skills and knowledge.