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Multi-Unit Director of Food and Nutrition Services

Compass Group
life insurance, paid time off, retirement plan, relocation assistance
United States, Tennessee, Nashville
2000 Church Street (Show on map)
May 27, 2024

Salary: $110,000 - $120,000 / year

Other Forms of Compensation: Annual bonus potential, one-time sign-on bonus of $10,000 after 90 days of employment

Pay Grade: 17

TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

Job Summary:

Based at St. Thomas Midtown Hospital, the System Director of Dining Services provides operational oversight of all food and nutrition service operations at 9 hospitals within the health system. A team of 8 Directors and over 250 Associates will roll up to this position. As the System Director, you will report to a TouchPoint Vice President with a dotted line to our hospital client. Successful candidates will be strong in operations, P&L management, quality survey score performance, and ideally have 3 years of multi-unit experience. Generous paid time off, competitive benefits, $10,000 sign-on bonus, and relocation assistance!

Key Responsibilities:

  • Approximately 20% financial management; 30% survey readiness/standards oversight; 25% associate engagement/interaction/coaching & development; 25% nursing and patient rounding engagement and relationship building.
  • Ensures client, customer service/satisfaction with efficient cost effective management meeting and exceeding stated expectations
  • Manages all foodservice-related activities, including patient care, non-patient care (retail, cafeteria, catering etc), quality improvement, sanitation, infection control, and all hospital-related activities at all sites
  • Is responsible for systems and processes to ensure the strategic and operational objectives of the client for the system are met
  • Visits patients on an assigned nursing unit or area and helps ensure that every patient is visited by someone from the management or professional team at least once during their hospital stay
  • Leads team of Directors within the system
  • Handles budgets within hospital system
  • Other duties as assigned

Preferred Qualifications:

  • B.S. Degree in Hospitality/Management or related field; or A.A. Degree plus seven years of directly related experience preferred
  • Multi-unit or large account Director level experience with 7+ years FNS & P&L, preferably in a hospital/healthcare setting
  • Previous experience in foodservice management operations of multi-unit acute care hospitals highly desirable
  • Confirmed knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation
  • Previous P&L accountability or contract-managed service experience is desirable
  • Strong supervisory, leadership, management and coaching skills
  • Strong communication skills both written and verbal
  • Ability to communicate on various levels to include management, client, customer and associate levels
  • Excellent financial, budgetary, accounting and computational skills
  • Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet
  • ServSafe Certified
  • Certified Dietary Manager certificate or Registered Dietitian preferred

Apply to TouchPoint today!

TouchPoint is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Associates at Touchpoint are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Applications are accepted on an ongoing basis.

Touchpointmaintains a drugfree workplace.

Req ID:1288583




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