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Service Desk Specialist
UW Health | |
dental insurance, paid time off, tuition reimbursement | |
United States, Wisconsin, Madison | |
April 13, 2024 | |
Work Schedule: This is a full time, 40 hours per week position scheduled to work shift Monday-Friday between the hours of 12pm-8:30pm. Applicants hired into this position can work remotely from most states. This will be discussed during the interview process. Hours may vary based on the operational needs of the department. Be part of something remarkable Bring your excellent customer service skills to UW Health Information Systems and work for the #1 hospital in Wisconsin! We are seeking a Service Desk Specialist to:
At UW Health, you will have:
Education: Minimum - Associate Degree in Healthcare, Information Technology, Business, or related field. Two (2) years combination of relevant experience and education may be considered in lieu of a degree. Preferred - Bachelors or Masters degree in Healthcare, Information Technology, Business, or related field strongly preferred. Work Experience: Minimum -
Licenses and Certifications: Minimum - None Preferred - Help Desk Institute (HDI) Troubleshooting and Problem-Solving Boot Camp, ITIL Foundation certification Our Commitment to Diversity, Equity, and Inclusion UW Health is committed to being a diverse, equitable, inclusive, and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives, and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous, and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members, and veterans are strongly encouraged. EOE, including disability/veterans. |