Brissago Server - PT

Description

Position Purpose: To provide food and/or beverage service to include order taking and delivery of menu items in a friendly, courteous, helpful, timely, and professional manner.

Essential Job Functions:

* Fully understands the menu and wine list. From the standpoint of ingredients and preparation of the dishes to the delivery and service expected to accompany the dish.

* Delivers all required Service Accents to the guest (e.g., SSA presentation, bread presentation, wine service, dessert presentation).

* Responsible for the complete service of the table.

* Maintains a constant flow of soiled dishes to the kitchen and clean supplies to the dining room.

* Meticulously cleans and resets dining room tables and booths during and after meal.

* Has the ability to use the POS efficiently. Micros System

* Must be proficient in multi tasking and managing designated stations.

* Must comply with opening and closing as well as running side work necessities.

* Direct and consistent communication with the culinary and management team.

* Processes guest's checks and submits closing paperwork in a timely manner.

* Listens to and resolves customer complaints regarding service, product and personnel.

* Must effectively delegate service responsibilities to the assisting staff. Eg. Bussers

* Perform other duties as assigned.

Position Requirements:

* High school or equivalent preferred.

* One year or more of service in a fine dining outlet.

* Able to read, write and speak verbally in English.

* Excellent communication skills and familiarity with the hospitality industry.

* Ability to establish and maintain an effective relationship with all department management, staff, personnel and general public.

* Ability to work a flexible schedule including days, nights, weekends and holidays.

Reporting Relationship: F&B Manager and Assistant F&B Manager.

Exemption Status: Non-Exempt.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.