Team Coordinator - CNA (Hospice)

Abode Hospice and Home Health

Our Hospice Team Coordinators are the heart of our organization who support the hospice team in maintaining scheduling, patient records, supplies and other related clerical duties. Take this chance to make a meaningful impact with your career today!

Our comprehensive benefits include:

Medical and dental benefits
• Short- and long-term disability
• Life insurance
• Mileage Reimbursement
• Paid time off
• 401(k) program
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Vendor discounts

• Performs personal care needs when given a patient's assignment and attends his/her requests promptly
  • Reports to the Case Manager immediately, if unable to perform a certain task
• Provides patient and family with positive communication techniques, within realm of ethical and respectful care, including confidentiality.
• Meets safety needs of patient and using equipment safely and properly (foot stools, side rails, O₂)
• Gives personal care including baths, back rubs, oral hygiene, shampoos and changing bed linen as often as assigned
• Assists in dressing and undressing patients as assigned
• Plans and prepares nutritious meals, including shopping, as assigned
• Assists in feeding the patient as assigned
• Takes and records oral, rectal and auxiliary temperatures, pulse, respiration and blood pressure when ordered with appropriate completed/demonstrated skills competency and when on the plan of care
• Provides proper care and observation of patient's skin to prevent breakdown of tissue over bony prominence
• Reports on patient's condition and significant changes to the Case Manager
  • Also aware of the caregiver or other individuals living with the patient and interpersonal issues

• Assists in ambulation and exercise as instructed by the hospice nurse or therapist
• Provides normal range of motion and transfers/positioning as directed
• Assists with self-administered medications as allowed by state regulations, such as reminders
• Offers and assists with bedpans and urinals
• Provides assistance as assigned with light laundry needs
• Performs range of motion and other simple procedures as an extensional therapy service as ordered with appropriate completed/demonstrated skills competency
• Provides respite for patient's/family/caregiver when on-site, as appropriate
• Keeps patient's living area clean and orderly, as assigned
• Adheres to the organization's documentation and care procedures and standards of personal and professional conduct
• Participates in quality assessment performance improvement teams and activities
• Respectful of patient and family/caregiver environment and patient's personal needs

• Meets the training requirements of the State
• Completed a minimum of seventy five hours of classroom and supervised practical training Sixteen hours of classroom must be completed prior to a mandatory sixteen hours of practical training
• Minimum of six months experience including providing personal care
• At least eighteen years of age
• Ability to read and follow written instructions and document care given
• Understands hospice philosophy, comfortable providing specialized care to the terminally ill
• Satisfactory references from previous employers
• Ability to work with little direct supervision
• Secure with issues of death/dying
• Provides a calm manner when in a patient's home
• Possess and maintains current CPR certification
• Demonstrates tact, patience, and good personal hygiene
• Successfully completes a probationary period
  • This probationary period is to ensure the aide is competent in the above qualifications and is documented by the supervisor and the employee
• Strong oral and written communication skills
• Good organizational skills

• Maintain administrative files and patient records in accordance with Medicare regulations and company policies
• Process new patient referral information in a timely manner
• Order and maintain adequate inventory of medical equipment and supplies
• Answer incoming calls, coordinate mail and welcome visitors
• Complete assigned workflow tasks and reports in EMR (HCHB) and set up tablets for clinicians
• Maintain and update accurate schedule for field staff
• Update staff on changes related to scheduling, admissions and discharges
• Assist Human Resources in maintaining accurate employee records
• Ensure compliance with all state and federal legal and regulatory requirements
• Additional responsibilities as assigned