Genetic Counseling Assistant - Clinical Genetics

Under the supervision of the Senior Genetic Counselor, the Genetic
Counseling Assistant is responsible for facilitating the care of genetics
patients seen in various Clinics at UCLA Health including ATLAS Clinic. In this
role, you will serve as an integral part of the Genetics team and contribute to
the management of diverse aspects of the service, including the coordination of
care for patients, optimization of clinic and operational workflows, and
working collaboratively with the team to create a patient-centered and
administratively effective environment. Duties will include but are not limited
to:

• Work with
  the administrative, clinical, and management teams to support practice
  operations
• Provide
  support to all administrative functions of Clinical Genetics
• Procure
  medical records and insurance information
• Interview
  patients to obtain demographic, insurance, and medical data
• Assist
  with the ordering and approval process for genetic testing
• Answer
  patient questions about whether genetic tests are ready
• Coordinate
  and schedule appointments, scan documents and update patients' electronic
  medical records, route and return telephone calls, assist with the creation of
  patient letters, and participate in team meetings and performance/quality
  improvement projects
• Keep
  abreast of insurance related issues and perform pre-authorizations and benefit
  investigations as needed.
• Maintain
  strong dialogue with labs, patients, and genetic counselors to ensure timely
  genetic testing; this involves coordinating with all parties to ensure sample
  requirements are met, test costs are understood by all, and other relevant
  information is provided
• Maintain
  testing log
• Ensure
  appropriate stock of test kits and patient educational information
• Work with
  Genetic Counselors and other clinical providers to draft letters of medical
  necessity and genetic counseling/ testing consultation letters for genetic
  testing
• Perform
  other tasks and projects as needed

Note:
This posted position is 1 of 2 positions available for hire. All applicants
will apply through requisition 5631 and if selected will be hired into one of
the available positions.

Salary Range: $26.99-$38.66/Hourly

Required:

• Strong computer
  skills and experience with Microsoft Office software, including: Word, Excel,
  and PowerPoint
• Excellent
  organizational, interpersonal, and communication (both verbal and written)
  skills
• Ability
  to analyze information and situations, prioritize tasks, develop solutions and
  make recommendations
• Ability
  to use good judgment and work independently, with little supervision, and in a
  team setting
• Ability
  to develop and maintain effective working relationships across the healthcare
  system
• Ability
  to adapt to an ever-changing, fast-paced environment
• Knowledge
  and abilities essential to the successful performance of the duties assigned to
  the position
• Ability
  to maintain a professional appearance and demeanor in interactions with
  patients, UCLA Health faculty and employees, and outside
  laboratories/healthcare teams
• Required
  to comply with UCLA Health Standards and is sensitive to the needs of patients,
  staff, and providers at all times.