VP Social Media Marketing Communications

Grow your career with a growing organization

Whether they're helping people reach their long-term financial goals or providing personal wealth management strategies, every associate contributes to changing the lives of those we serve for the better. When it comes to job satisfaction, that's hard to beat. And from a personal satisfaction perspective, you'll enjoy the freedom to support causes that matter to you and experience a truly inclusive work environment. Your future starts now.

The VP of Social Media Marketing Communications is an experienced social media content creator, brand storyteller, and marketing expert with responsibility for integrating data and insights that position our business, win share of voice, and empower people to achieve financial freedom. This strategist and content creator will take a newsroom approach to drive a proactive and integrated social media strategy to tell our story, connect with customers, and elevate our brand in line with strategic business priorities. The VP Social Media Marketing Communications leads a team of social media professionals focused on social monitoring, rapid response, and digital community engagement.

What you will do:

• Develop and implement a comprehensive social media strategy that elevates the brand reputation, aligns with overall company objectives, and targets key audience segments
• Responsible for engagement across all social media platforms, including but not limited to LinkedIn, X, Facebook, Instagram, and YouTube, ensuring consistent messaging and branding across channels
• Drive and manage social media platforms for CEO and select senior executives
• Create and curate engaging content, including articles, blog posts, videos, infographics, and more, to attract and retain followers and drive traffic to our digital properties
• Develop financial shorts, social media soundbites and syndication opportunities for Empower research
• Monitor social media trends, industry news, and competitor activity to develop and articulate viewpoints and identify opportunities for growth and innovation
• Collaborate with internal teams including marketing, HR, legal & compliance, and business lines to integrate social media initiatives into broader organic and paid campaigns and initiatives
• Utilize analytics tools to track and measure the performance of social media campaigns, providing regular reports and insights to key stakeholders
• Stay up to date on best practices, emerging technologies, and regulatory requirements related to social media marketing in the financial services industry
• Manage relationships with external vendors, agencies, and partners as needed to support social media initiatives
• Act as a decision maker and escalation point for rapid response
• Lead, mentor, and develop a high-performing social media team, fostering a culture of creativity, collaboration, and continuous improvement

What you will bring:

• 10 plus years of work experience, preferably in financial services, marketing, or a media-related field developing and leading social media strategies
• Deep expertise on financial topics and matters relevant to U.S. consumers, workplace and personal wealth clients and customers
• Adept at operating in a corporate, sales and/or agency environment
• 5 or more years of experience driving and implementing promotion strategies and programs for large and complex organizations; people management experience and experience working with senior executives
• A big idea, creative thinker who is passionate about building brands
• Proven project management and strategic planning skills
• Excellent analytical and problem-solving abilities, including an ability to express and advocate opinions and ideas and influence others

What will set you apart:

• Ability to prioritize and execute tasks in a high-pressure environment
• A strong critical thinker with intellectual curiosity and creativity
• Excellent presentation skills
• Demonstrable experience in writing and editing skills
• High competency in social monitoring tools and MS Office Suite

***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.***

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What we offer you

We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.

• Medical, dental, vision and life insurance
• Retirement savings - 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
• Tuition reimbursement up to $5,250/year
• Business-casual environment that includes the option to wear jeans
• Generous paid time off upon hire - including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
• Paid volunteer time - 16 hours per calendar year
• Leave of absence programs - including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
• Business Resource Groups (BRGs) - internal networks that rally around common interest, experiences and identities such as race, ethnicity, gender, ability, military status and sexual orientation. BRGs play a vital role in educating and engaging our people and advancing our business priorities.

Base Salary Range

The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

Equal opportunity employer * Drug-free workplace

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.

***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.***

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