Application Supervisor - Revenue

Work Schedule:

This is a full-time, 40 hours per week, hybrid position, scheduled to work Monday through Friday with core hours between 8:00 am - 5:00 pm. Applicants hired into this position can work from WI and IL. This will be discussed during the interview process.

Be part of something remarkable

Are you an experienced healthcare leader with a strong background in Epic's Resolute, Claims, and Coding modules? Are you looking for an opportunity to work on large strategic initiatives, lead organizational change and advance the development of people and teams? Put your advanced skills to use and come join the Information Services Leadership team at UW Health.

We are seeking an Applications Supervisor in Revenue Cycle who:

• Provide technical leadership for assigned areas, teams, programs, and products.
• Lead the team and model service behaviors and service standards. Ensures that service expectations are understood by the team. Promote and strengthen employee engagement and process improvement initiatives to assure service standards are met.
• Lead the ongoing commitment to improving system and platform reliability, and automation of repetitive processes.
• Be a role model for successful cross-functional team leadership and leading without direct authority
• Leads by example and has a drive to help other grow and develop professionally.

At UW Health, you will have:

• An excellent benefits package, including health and dental insurance, paid time off and retirement plans.
• Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
• Access to UW Health's Wellness Options at Work that support employee/family well-being.
• Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.

Education:
Minimum -

• Bachelor's Degree in Healthcare, Information Technology, Business, Health Administration, Engineering, or related field
• Four (4) years of relevant experience and education may be considered in lieu of degree

Preferred - Master's Degree in Healthcare, Information Technology, Business, Health Administration, Engineering, or related field strongly preferred

Work Experience:
Minimum -

• Demonstrated success leading the design, development, configuration, support, and adoption of medium to large scale solutions
• Demonstrated success collaborating with operational partners to improve workflows and simplify processes
• Demonstrated success identifying and implementing improvements in platforms, standards, and processes leading to increased operational excellence, elimination of waste, and reduced technical debt
• Demonstrated success training and mentoring team members
• Demonstrated success forming and sustaining collaborative, trusted-advisor relationships with stakeholders and IS colleagues

Preferred-

• Demonstrated success delivering a combination of projects, products, and recurring operations
• 5 years progressive experience in IS or Informatics project, product, and solution delivery
• 2 years progressive leadership experience within healthcare IT or Informatics
• Demonstrated success working on or leading initiatives that use agile methods
• Experience in direct clinical care, health care operations, or health care administration
• Healthcare subject matter expertise including at least five (5) years' experience in a health system, academic medical center, or health payer organization
• Experience supporting systems and/or operations in a 24x7 healthcare setting

Certifications:
Minimum - None

Preferred -
Vendor (e.g. Epic, Oracle, other) certifications as relevant for the position, per department guidelines
CPHIMS, PMP, ITIL

UW Health Administrative Facilities - UW Health has administrative locations throughout Madison and beyond where thousands of employees provide vital support to our clinical areas. These locations are home to departments such as Access Services, Compliance, Human Resources, Information Services, Patient Medical Records, Payroll and many others.

Our Commitment to Diversity, Equity and Inclusion

UW Health is committed to being a diverse, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged. EOE, including disability/veterans.

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UW Hospital and Clinics benefits