Manager, Healthcare Benefits

Overview

To lead and manage Navy Federal's employee healthcare benefit programs including a team of high-level individual contributors focused on strategy and plan design. Implement strategies by establishing operational objectives, policies and plans and leverage knowledge of benefits administration, regulatory compliance, and employee engagement to ensure the delivery of high-quality, cost-effective benefits solutions that meet the needs of a diverse workforce.

Responsibilities

* Develop, implement and manage functions and operations supporting Navy Federal's healthcare benefit programs, including health, dental and vision
* Guide the implementation of benefits policies, procedures, and practices which optimize costs, maintain external competitiveness, and meet organizational goals
* Ensure enterprise compliance with all federal, state, and local regulations affecting employee benefits, staying current with changes in the law
* Manage relationships with benefits vendors, brokers, and consultants to secure competitive rates and services; establish SLAs and monitor vendor performance
* Participate in contract negotiations to ensure that benefits programs and vendors align with departmental and enterprise strategic goals
* Collaborate with senior HR leadership to forecast benefits costs and analyze the financial impact of current and proposed benefits programs
* Partner with the HR Shared Services Center on the administration of healthcare programs to identify trends and proactively address issues; provide direction and guidance on escalated requests and/or program changes
* Evaluate and report on the effectiveness of benefit programs, making recommendations for improvements
* Guide the development and implementation of employee education and communication regarding benefit offerings and changes
* Perform supervisory/managerial responsibilities
- Ensure adequate/skilled staffing; select employees
- Establish performance goals and priorities
- Prepare, conduct, and review performance appraisals
- Develop, mentor and counsel staff
- Provide input and/or prepare budget requirements for Annual Financial Plan (AFP)
- Ensure section/branch goals and objectives align with division/department strategy
- Ensure efficiency of operations
* Perform other duties as assigned

Qualifications

* Bachelor's Degree in Human Resources, or related field, or the equivalent combination of experience, education, and training
* Experience leading an employee benefits function to include design, administration, and communication of employee benefit plans, preferably for a large organization
* Advanced knowledge of various health benefit plans
* Advanced knowledge of, and ability to interpret/apply, benefits related laws and regulations
* Significant experience in budget forecasting and cost benefit analysis
* Significant experience in leading large projects/initiatives which have business risk and impact
* Ability to deal tactfully with all levels of the work force and management
* Advanced skill managing multiple priorities in a team environment to achieve goals
* Expert skill working with diverse internal and external contacts
* Expert skill building effective relationships through rapport, trust, diplomacy, and tact
* Expert skill to influence, negotiate and persuade others to reach agreeable exchange and positive outcomes
* Expert research, analytical, and problem-solving skills
* Expert ability to compile, organize and present information clearly and concisely
* Advanced verbal and written communication skills

Desired Qualifications

* Advanced knowledge of Navy Federal's functions, philosophy, operations and organizational objectives
* Master's degree in Human Resources Management, or related field
* Extensive experience in leading a Human Resources operation supporting a large financial institution or corporation

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Drive Pensacola, FL 32526 | 141 Security Drive Winchester, VA 22602

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