Patient Access Navigator
UVM Health Network - Central Vermont Medical Center | |
$20.43 - $30.63 / hr | |
| |
Sep 22, 2024 | |
This role is 100% onsite in Berlin, VT and is scheduled to work Monday-Friday, 12:30PM-9:00PM. This position has required participation in a weekend call rotation for pager coverage Friday evening through Sunday evening. Holidays are not required, but you are welcome to sign up for shifts that meet your availability and department needs. Orientation for this position includes a two-week training scheduled 8:30am-5:00pm at The University of Vermont Medical Center in South Burlington, VT. Detail-oriented customer service, administrative, and healthcare professionals will enjoy the Patient Access Navigator position, which is responsible for patient check-in for Central Vermont Medical Center's hospital outpatient services. In this entry-level role, you will provide a top-notch start to your friends' and neighbors' patient experience at the medical center. After confirming and updating demographic and insurance information, you will provide clear direction to patients about the next steps during their visit to CVMC. This patient-facing positions offers career growth opportunity; after one year of experience and passing a certification exam, you can advance to the next level of this position. Prior customer service, healthcare, or office administration is helpful. Computer skills like typing and navigating multiple computer systems will benefit you as well. Epic EMR experience a plus. POSITION SUMMARY BASIC KNOWLEDGE EXPERIENCE |