Assistant Facilities Manager
 JLL | |
 United States, Virginia, Chantilly | |
 Sep 24, 2024 | |
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Assistant Facilities Manager
Must have Security Clearance TS/SCI M-F 8am-5pm Chantilly, VA $85,000 The Assistant Facilities Manager, located in Chantilly, VA, provides key facilities support to include vendor management, purchasing and inventory control, contracted maintenance, small project management. As part of an integrated facility management team, the AFM will ensure excellent customer service, be a team player and work effectively with on-site personnel, third party vendors, account team and all other necessary parties. Job Responsibilities Receives and assigns work requests to property manager, contractors and vendors or self performs tasks a required. Oversees work performed and escorts as needed in secured environment. Schedules and coordinates recurring/preventive maintenance services Supports people/office moves within the building including systems furniture as well as interior and exterior furnishings, supplies and equipment. Responsible for copier management for the site to include stocking and troubleshooting equipment equipment. Seeks to continuously improve processes, systems and overall client satisfaction Provides field support for JLL Project Management projects IFM services (Pantry, Copiers and Office Equipment, Government Compliance, Janitorial, Signage, Office Supplies, Safety/First Aid Supplies) Monitor and manage Corrigo dashboard metrics Ensure work order delivery is achieving client SLAs/KPIs Customer satisfaction survey results and follow up On time delivery Working to reduce reactive work through scheduled preventive maintenance Continuous review of open work orders, reporting and following up with IFM team on work order status to ensure each is addressed in a timely manner Utilize survey tools to conduct monthly/periodic surveys of each client location, reviewing infrastructure status/facilities conditions to identify issues with service providers and property managers that require additional follow up and resolution. Assists management and staff with operational/financial reporting/forecasting/budgeting, working with Corrigo connected vendors and/or issuing POs/GRs in the JLL financial system. Supports space management and financial/asset audits at client locations Demonstrate strong collaboration and teamwork within the account team, by including driving the development and implementation of IFM best practices and innovations Any and all other duties and tasks assigned. Knowledge, Skills & Abilities Education/training Degree or equivalent experience in Facilities Management required. Bachelor's degree and/or certification preferred Relevant experience Minimum five years' experience in Facilities Management in Corporate Real Estate environment Experience working in a CMMS Facilities Work Order system to manage reactive and scheduled facilities tasks desired Experience managing a Facilities operating budget Skills and knowledge Basic knowledge of building systems (mechanical and electrical systems) Superior customer service skills and orientation Ability to maintain professionalism at all times under stressful situations Ability to plan and manage work under time constraints Ability to multitask and work without direct supervision Proficient in MS Office, and possess strong written, verbal and people skills Strong organizational skills and collaborative style | |